Senior IT Support & Fintech Recovery Specialist

Ovex Tech, Pvt Ltd; Lahore; On-site; PKR 368,280 - 424,080; Full time

Benefits offered by this job

Growth opportunities

Dynamic work environment

Regular working hours

Job summary

A dynamic technology firm in Lahore is seeking motivated and customer-oriented Call Centre Representatives for a fintech project. The ideal candidates will manage high volumes of outbound calls and address customer inquiries while providing exceptional service. Required qualifications include graduation in any field and strong communication skills. The role offers a gross salary of Rs. 33,000 per month plus KPIs. Fresh candidates are encouraged to apply, along with those with experience in finance collection.

Qualifications

• Previous experience in a call center as a recovery agent will be preferred.
• Strong communication skills, both spoken and written.
• Ability to handle systems efficiently and accurately.

Responsibilities

• Answering customers calls, listening to their concerns and solving problems.
• Answer outbound calls and respond to customer queries.
• Record keeping related to calls.

Skills

Communication skills

Customer service

MS Office proficiency

CRM systems familiarity

Sales experience

Education

Graduation in any field

Job description

A dynamic technology firm in Lahore is seeking motivated and customer-oriented Call Centre Representatives for a fintech project. The ideal candidates will manage high volumes of outbound calls and address customer inquiries while providing exceptional service. Required qualifications include graduation in any field and strong communication skills. The role offers a gross salary of Rs. 33,000 per month plus KPIs. Fresh candidates are encouraged to apply, along with those with experience in finance collection.