FinTech Outbound CSR — Recovery & Customer Care

Ovex Tech, Pvt Ltd; Lahore; On-site; PKR 368,280 - 424,080; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Timings: 9 am to 6 pm, 6 days a week

Job summary

A leading tech firm in Lahore is seeking motivated Call Centre Representatives for a Fintech project. Ideal candidates will handle outbound calls, address inquiries, resolve issues, and provide exceptional customer service. The role demands excellent communication skills and a background in financial services is preferred. With a gross salary of Rs. 33,000 per month plus KPIs, this is a great opportunity for both fresh and experienced candidates.

Qualifications

• Strong communication skills, both spoken and written.
• Ability to handle systems efficiently and accurately.
• Previous experience in Call Center as recovery agent preferred.

Responsibilities

• Answering customers calls, listening to their concerns and solving problems.
• Answer outbound calls and respond to customer queries.
• Record keeping related to calls.

Skills

Communication skills

CRM System familiarity

MS Office proficiency

Sales and recovery exposure

Education

Graduation in any field

Job description

A leading tech firm in Lahore is seeking motivated Call Centre Representatives for a Fintech project. Ideal candidates will handle outbound calls, address inquiries, resolve issues, and provide exceptional customer service. The role demands excellent communication skills and a background in financial services is preferred. With a gross salary of Rs. 33,000 per month plus KPIs, this is a great opportunity for both fresh and experienced candidates.