Senior Associate - Trade Operations.COE Pak - FTC - Exports.Operations Group-PAKCOE

Mashreq; Pakistan; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Mashreq Pakistan is seeking a Trade Operations professional focused on the end-to-end Export LC processing and related activities in a dynamic banking environment.

The role involves ensuring SOP/OPM compliance, sanction checks, document handling, and timely SWIFT messaging while maintaining accuracy and customer service standards.

Qualifications

• Bachelor's Degree required.
• 2–4 years of experience in Trade Operations.
• Expert knowledge of Export LC Payments, Discounts and Risk participations.
• Expert knowledge of accounting entries and UATs.
• Understanding of amortization principles.
• Good communication, team management and interpersonal skills.
• Proficiency in MS Office (Word and Excel).
• Attention to detail, analytical skills and teamwork.
• Ability to work under pressure and stay organized.

Responsibilities

• Perform sanction checking of relevant parties in documents.
• Handle Commodity Trade Operations documents.
• Authorize/input transactions into the system and prepare/authorize SWIFT messages.
• Ad-hoc tasks assigned by Team Head.
• Ensure no revenue leakage due to missed charges.
• Prevent outstanding Nostro or internal account reconciliations.

Skills

Sanction checks

Documentation handling

SWIFT messaging

Communication skills

Team management

Interpersonal skills

MS Office

Attention to detail

Problem solving

Education

Bachelor's degree

Tools

MS Office

Job description

Job Purposes -

The incumbent will be responsible for Entire Export Process and Other Miscellaneous activities as per Bank’s internal policies, SOP’s as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments

Key Result Areas -

All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.

• Perform sanction checking of relevant parties in documents
• Handle Commodity Trade Operations documents
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
• Ad-hoc tasks given by the Team Head
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage due to miss out in charges collection
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Decision Making Authority & Responsibility -

Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.

• Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
• Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results
• Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
• Shares responsibility with his/her seniors.

Knowledge, Skills and Experience - Bachelor's Degree

• At least 2-4 years of relevant working experiences in Trade Operations
• Expert level knowledge in Understanding of Export LC Payments, Discounting’s and Risk participations
• Expert level knowledge of accounting entries and UATs.
• Understanding of amortization principles
• Good communication skills, Team Management and interpersonal skills
• Proficiency in MS Office (Word and Excel)
• Attentive to details, good analytical skills and interpersonal skills
• Able to work under pressure, excellent organizational skills and good team player.