Senior Arena App & Production Support Engineer

Infosys; Hyderabad City Taluka; Sur place; PKR 900 000 - 1 500 000; Plein temps

Résumé du poste

Infosys is seeking an experienced Arena Application Support Engineer to maintain Arena and related enterprise applications across production and non-production environments. The candidate should have a strong foundation in Unix/Linux, shell scripting, Python, cloud fundamentals and Hadoop support, with incident management and production operations experience.

You will monitor application health, resolve incidents, automate operational activities, coordinate with cross-functional teams, and

Qualifications

• Bachelor's or master's degree in Computer Science, Information Technology, Engineering, or related discipline.
• Experience in Unix/Linux, Python, and Hadoop ecosystems preferred.

Responsabilités

• Monitor application health and resolve incidents.
• Automate operational activities and improve processes.
• Coordinate with cross-functional teams to ensure availability.
• Own incidents through assignment to resolution.
• Communicate with stakeholders clearly.

Connaissances

Unix/Linux

Shell scripting

Python

Cloud fundamentals

Hadoop ecosystem

Application monitoring

Incident management

Production operations

Troubleshooting

Communication

Formation

Bachelor's or Master's in Computer Science / IT / Engineering

Outils

ServiceNow

Dynatrace

Splunk

Git

HDFS

Hive

Description du poste

Infosys is seeking an experienced Arena Application Support Engineer to maintain Arena and related enterprise applications across production and non-production environments. The candidate should have a strong foundation in Unix/Linux, shell scripting, Python, cloud fundamentals and Hadoop support, with incident management and production operations experience.

You will monitor application health, resolve incidents, automate operational activities, coordinate with cross-functional teams, and