Seasonal Concierge in Lahore, Pakistan

Want More; Lahore; In loco; PKR 3.657.000 - 4.381.000; Tempo pieno

Descrizione del lavoro

Want More is hiring a Seasonal Concierge in Lahore, Pakistan. You will greet guests, assist with check-in, provide local information, and arrange reservations to enhance guest experiences.

The role involves handling complaints professionally, coordinating transportation, keeping the lobby tidy, and responding to calls and emails promptly. A hospitality-related degree is preferred, with English fluency and flexible hours including evenings and holidays.

Competenze

• Bachelor's degree in Hospitality Management or related field is preferred.
• Experience in customer service is preferred.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Fluent in English; knowledge of other languages is a plus.

Mansioni

• Greet guests on arrival and assist with check-in.
• Provide information about local attractions, restaurants, and events.
• Arrange reservations for guests at restaurants or venues.
• Handle guest complaints or concerns promptly and professionally.
• Coordinate transportation for guests as needed.
• Maintain cleanliness and organization of the lobby area.
• Assist with luggage storage and delivery to guest rooms.
• Handle incoming calls and emails requesting assistance.

Conoscenze

Excellent communication

Strong organizational skills

Fluent in English

Formazione

Bachelor's degree in Hospitality Management

Descrizione del lavoro

Seasonal Concierge in Lahore, Pakistan

We are hiring a Seasonal Concierge to join our team in Lahore, Pakistan. As a Concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay.

Key Responsibilities:

• Greet guests upon arrival and assist with check-in process
• Provide information about local attractions, restaurants, and events
• Arrange reservations for guests at restaurants or other venues
• Handle guest complaints or concerns promptly and professionally
• Coordinate transportation for guests as needed
• Maintain cleanliness and organization of the lobby area
• Assist with luggage storage and delivery to guest rooms
• Handle incoming calls and emails from guests requesting assistance

Requirements:

• Bachelor's degree in Hospitality Management or related field (preferred)
• Previous experience in a customer service role (hospitality experience preferred)
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to multi-task and work in a fast-paced environment
• Fluent in English (knowledge of other languages is a plus)
• Must be able to work flexible hours, including evenings, weekends, and holidays

Salary: The salary for this position is 1300$ per month.

Location: This position is located in Lahore, Pakistan.