Concierge in Lahore

Vertexglobal; Lahore; On-site; PKR 3,151,000 - 4,264,000; Full time

Job summary

Vertexglobal in Lahore is seeking a professional Concierge to deliver outstanding guest service, assist with check-in/check-out, and offer local recommendations. The role emphasizes hospitality excellence and guest satisfaction.

The position requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment. A minimum of 2 years in hospitality or customer service is preferred, with a valid Pakistan work permit ideally held by the candidate.

Qualifications

• Minimum of 2 years experience in hospitality or customer service
• Excellent communication and organizational skills
• Ability to multitask and work under pressure
• Familiarity with local attractions and dining options
• Fluent in English (knowledge of other languages is a plus)

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out process
• Provide recommendations for local attractions, events, and dining options
• Make reservations for guests as requested
• Arrange transportation for guests as needed
• Handle any inquiries or concerns from guests promptly and professionally
• Maintain the cleanliness and organization of the lobby area
• Coordinate with other hotel departments to ensure guest satisfaction

Skills

Communication skills

Organizational skills

Multitasking

Under pressure

English fluency

Job description

Concierge in Lahore

We are hiring a professional and friendly Concierge to join our team in Lahore. As a Concierge, you will be responsible for providing exceptional customer service and assisting guests with their needs during their stay. This includes making reservations, providing recommendations for local attractions and dining options, arranging transportation, and handling any inquiries or concerns.

To be successful in this role, you should have excellent communication and organizational skills. You must be able to multitask and handle high-pressure situations with ease. Previous experience in hospitality or customer service is preferred.

Requirements

• Minimum of 2 years experience in hospitality or customer service
• Excellent communication and organizational skills
• Ability to multitask and work under pressure
• Familiarity with local attractions and dining options
• Fluent in English (knowledge of other languages is a plus)
• Valid work permit or visa for Pakistan (own visa preferred)

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out process
• Provide recommendations for local attractions, events, and dining options
• Make reservations for guests as requested
• Arrange transportation for guests as needed
• Handle any inquiries or concerns from guests promptly and professionally
• Maintain the cleanliness and organization of the lobby area
• Coordinate with other hotel departments to ensure guest satisfaction

This is a full-time position with a salary of 1200$ per month without accommodation. We offer a positive work environment with growth opportunities. If you have a passion for hospitality and enjoy providing exceptional customer service, we encourage you to apply for our Concierge position in Lahore.