Temporary Concierge in Lahore, Pakistan

KnowlegeBridge; Lahore; On-site; PKR 4,499,000 - 5,388,000; Full time

Job summary

KnowlegeBridge is hiring a Temporary Concierge in Lahore, Pakistan to deliver exceptional guest service and support during the stay. You will greet guests, assist with check-in, provide local information, and coordinate reservations and activities.

The ideal candidate has strong English communication, is organized, calm under pressure, and able to work with hotel staff to ensure smooth operations. A visa/work permit for Pakistan is required for employment.

Qualifications

• High school diploma or equivalent (hospitality or customer service preferred).
• Previous experience in a customer service or hospitality role preferred.
• Excellent English communication, both verbal and written; other languages a plus.
• Strong organizational skills and attention to detail.
• Ability to stay calm under pressure and handle difficult situations.
• Must have visa/work permit for employment in Pakistan.

Responsibilities

• Greet guests and assist with check-in.
• Provide information on hotel amenities and local attractions.
• Book reservations for restaurants, tours, or activities.
• Handle guest inquiries or complaints professionally.
• Maintain a cleaned, organized work area.
• Collaborate with hotel staff to ensure smooth operations.

Skills

Customer service

Communication

English proficiency

Organizational skills

Problem solving

Education

High school diploma or equivalent (hospitality or customer service preferred)

Job description

Temporary Concierge in Lahore, Pakistan

We are hiring a temporary Concierge to provide exceptional customer service and support to our clients in Lahore, Pakistan. As a Concierge, you will be responsible for assisting guests with various tasks such as booking reservations, making recommendations for local attractions and restaurants, and handling any inquiries or issues that may arise during their stay. The ideal candidate will have excellent communication and organizational skills, as well as a friendly and professional demeanor. This is a temporary position with the potential for extension based on performance.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities, services, and local area attractions
• Make reservations for guests at restaurants, tours, or other activities
• Handle guest inquiries or complaints in a timely and professional manner
• Maintain a clean and organized work area
• Collaborate with other hotel staff to ensure smooth operations

Requirements

• High school diploma or equivalent (preferably in hospitality or customer service)
• Previous experience in a customer service or hospitality role is preferred
• Excellent communication skills (verbal and written) in English; knowledge of additional languages is a plus
• Strong organizational skills with attention to detail
• Ability to remain calm under pressure and handle difficult situations with professionalism
• Must have own visa/work permit for employment in Pakistan

The salary for this temporary position is 1600$ per month.

This job is located in Lahore, Pakistan.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.