Concierge Assistant (Lahore, Pakistan)

OasisConstruct UAE; Lahore; On-site; PKR 2,895,000 - 3,917,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

OasisConstruct UAE is seeking a friendly Concierge Assistant to join our team in Lahore, Pakistan. You will greet guests, provide information about facilities and local attractions, and arrange transportation and services to ensure a comfortable stay.

The role requires strong English communication, a high school diploma, and flexibility to work nights, weekends, and holidays. Accommodation is provided if needed, with opportunities for growth within the company.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or hospitality preferred.
• Excellent communication skills in English.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out process.
• Provide information about local attractions and events.
• Arrange transportation, reservations, and other services as requested by guests.
• Maintain a clean and organized lobby area.
• Handle guest complaints or concerns in a professional and timely manner.
• Assist with luggage handling and storage.
• Keep track of guest requests and follow up on outstanding items.
• Coordinate with other departments to ensure guest satisfaction.

Skills

Customer service

Hospitality

English communication

Education

High school diploma or equivalent

Job description

Concierge Assistant (Lahore, Pakistan)

We are seeking a friendly and organized Concierge Assistant to join our team in Lahore. As a Concierge Assistant, you will be responsible for providing excellent customer service to our guests, assisting with their needs and ensuring their stay is comfortable and enjoyable.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out process
• Provide information about the hotel facilities, local attractions, and events
• Arrange transportation, reservations, and other services as requested by guests
• Maintain a clean and organized lobby area
• Handle guest complaints or concerns in a professional and timely manner
• Assist with luggage handling and storage
• Keep track of guest requests and follow up on any outstanding items
• Coordinate with other departments to ensure guest satisfaction

Requirements

• High school diploma or equivalent required
• Previous experience in customer service or hospitality preferred
• Excellent communication skills in English
• Knowledge of local attractions and events
• Ability to work flexible hours including nights, weekends, and holidays
• Friendly attitude with a strong focus on customer satisfaction
• Must have own visa or be eligible to work in Pakistan

Benefits

• Competitive salary of 1100$ per month
• Accommodation provided if needed
• Opportunity for growth within the company