Retail Operations Associate — Online Banking & Accounts

Mashreq Bank PSC; Pakistan; On-site; PKR 600,000 - 840,000; Full time

Job summary

Mashreq Bank PSC in Pakistan is seeking a detail-oriented Centralized Account Management professional to ensure policies and procedures are followed, maintain SLA adherence, and support marketing and sales teams with accurate account setup and online banking services.

You will review documents for CAM, process online banking requests, activate accounts, and aim for 99% accuracy with minimal escalations, contributing to satisfactory audits and customer satisfaction.

Responsibilities

• Centralized Account Management professional will review CAM processes and ensure policy adherence.
• Process online banking requests and ensure secure and accurate setup of online banking products.
• Activate and process all types of accounts to support marketing and sales teams.

Job description

Mashreq Bank PSC in Pakistan is seeking a detail-oriented Centralized Account Management professional to ensure policies and procedures are followed, maintain SLA adherence, and support marketing and sales teams with accurate account setup and online banking services.

You will review documents for CAM, process online banking requests, activate accounts, and aim for 99% accuracy with minimal escalations, contributing to satisfactory audits and customer satisfaction.