Banking Relationship Specialist

Mashreq; Karachi Division; On-site; PKR 446,000 - 781,000; Full time

Job summary

Mashreq in Karachi is seeking a proactive telesales executive to drive monthly targets for card acquisition and banking products. You will contact customers by phone, introduce solutions, and maintain accurate records.

The ideal candidate has 1-2 years in a similar environment, strong sales drive, and excellent communication. You will work with the team in a fast-paced bank setting, focusing on customer satisfaction and achieving KPIs.

Qualifications

• University graduate required.
• 1-2 years of relevant telesales or banking experience preferred.
• Strong sales and customer focus; ability to think creatively under pressure.
• Excellent presentation and communication skills.
• Analytical and computer literacy; adaptable and versatile.

Responsibilities

• Follow verification policy and banking regulations.
• Update systems after customer calls.
• Achieve monthly targets and KPIs for card acquisition and EC/BT.
• Contact potential and existing customers by phone to promote banking products.
• Cross-sell and upsell to maximize revenue.
• Handle customer inquiries and resolve issues promptly.
• Maintain records of approvals, requests and reports.
• Build and maintain strong customer relationships.
• Work with team and attend daily huddles.

Skills

People management

Sales orientation

Creative thinking

Communication skills

Presentation skills

Team player

Analytical skills

Adaptability

Computer literacy

Education

University Graduate

Tools

Computer literacy

Job description

Mashreq in Karachi is seeking a proactive telesales executive to drive monthly targets for card acquisition and banking products. You will contact customers by phone, introduce solutions, and maintain accurate records.

The ideal candidate has 1-2 years in a similar environment, strong sales drive, and excellent communication. You will work with the team in a fast-paced bank setting, focusing on customer satisfaction and achieving KPIs.