Renewals Operations Specialist: Data, Quotes, Coordination

Zones, LLC; Islamabad; On-site; PKR 1,600,000 - 2,600,000; Full time

Benefits offered by this job

life insurance

optional health insurance

EOBI

voluntary pension scheme

Complimentary meals

in-house gym

Job summary

Zones, LLC is seeking an Operations Specialist - Renewals to drive renewal success by maintaining data accuracy, timely quoting, and seamless collaboration with Sales, Licensing Support Specialists, and Licensing Advisors. You will prepare BOMs and contract materials, supporting efficient renewal cycles across monthly, quarterly, and annual timelines.

You will also contribute to process improvements, update documentation, and stay informed on publisher program changes to guide renewal planning

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience supporting contract renewals, operations, licensing, or sales support functions.
• Strong attention to detail and the ability to manage and maintain accurate data.
• Experience preparing quotes, BOMs, and renewal-related documentation.
• Ability to coordinate effectively with cross-functional teams and stakeholders.
• Strong organizational, communication, and time management skills.

Responsibilities

• Maintain and update renewal data across monthly, quarterly, and annual renewal cycles to ensure accuracy and visibility.
• Generate renewal quotations in a timely manner to support successful contract renewals.
• Develop and maintain proficiency in the creation and management of publisher contracts.
• Prepare and provide accurate Bills of Materials (BOMs) and order-related information to Account Managers.
• Collaborate with Sales, Licensing Support Specialists (LSS), and Licensing Advisors (LA) to support renewal opportunities and business priorities.
• Track renewal activities and provide regular status updates, highlighting timelines, risks, and potential challenges.
• Research publisher updates and industry developments to support informed decision-making and renewal planning.
• Create, maintain, and enhance process documentation to drive consistency, efficiency, and continuous improvement.
• Support operational excellence by identifying opportunities to improve renewal processes and workflows.

Skills

Attention to detail

Cross-functional coordination

Organizational skills

Time management

Communication skills

Education

Bachelor's degree or equivalent

Job description

Zones, LLC is seeking an Operations Specialist - Renewals to drive renewal success by maintaining data accuracy, timely quoting, and seamless collaboration with Sales, Licensing Support Specialists, and Licensing Advisors. You will prepare BOMs and contract materials, supporting efficient renewal cycles across monthly, quarterly, and annual timelines.

You will also contribute to process improvements, update documentation, and stay informed on publisher program changes to guide renewal planning