Remote Client Operations Specialist for Seamless Delivery

Avernix Group; Lahore; Remote; PKR 900,000 - 1,300,000; Full time

Benefits offered by this job

Communication

Gratuity

Health Insurance

Incentive Bonus

Leaves

Sports and Entertainment

Job summary

Avernix Group seeks a Client Operations Coordinator to support day-to-day delivery and maintain clear client-to-team communication. This remote role requires organized coordination, independent work, and professional interaction with clients and internal teams.

Responsibilities include handling client requests, organizing schedules, and maintaining accurate records while ensuring timely updates and adherence to procedures. Strong communication and attention to detail are essential.

Qualifications

• Strong written and verbal communication, client-focused.
• Ability to coordinate multiple requests, deadlines, and appointments.
• Experience in customer support, administrative coordination or operations.
• Proficient with email, calendars, spreadsheets and online document tools.
• Attention to detail in updating client records and status updates.
• Good judgment in prioritizing work and following procedures.
• Reliable remote-working habits and collaboration across teams.
• Adaptable and service-oriented in resolving routine client needs.

Responsibilities

• Coordinate daily client requests and operational tasks, tracking progress.
• Communicate with clients and internal teams to clarify priorities.
• Organize schedules, appointments, records and service documentation.
• Support customer inquiries and administrative workflows per procedures.
• Monitor task queues and deadlines, flag delays to the team.
• Maintain accurate client information and concise status reports.
• Suggest workflow improvements to maintain service quality.

Skills

Communication

Coordination

Customer support

Administrative coordination

Tools

Email

Calendars

Spreadsheets

Online document tools

Task-tracking platforms

Job description

Avernix Group seeks a Client Operations Coordinator to support day-to-day delivery and maintain clear client-to-team communication. This remote role requires organized coordination, independent work, and professional interaction with clients and internal teams.

Responsibilities include handling client requests, organizing schedules, and maintaining accurate records while ensuring timely updates and adherence to procedures. Strong communication and attention to detail are essential.