RELATIONSHIP MANAGER -

Muthoot Fincorp Ltd.; Uppal; On-site; PKR 335,000 - 558,000; Full time

Job summary

Muthoot Fincorp Ltd. invites applications for a field sales role focused on customer acquisition and business development in the assigned market. You will empanel and nurture referral partners, perform cold calling, and drive daily sales activity to meet targets.

The role includes providing doorstep service, guiding customers through loan processing, and cross-selling insurance to protect client assets. You will act as the face of the company in the area, aligning with branch managers, learning

Qualifications

• Strong presentation skills for client meetings and pitches.
• Ability to build and maintain relationships with partners and customers.
• Exposure to stakeholder management and cross-functional collaboration.
• Proven ability to cross sell and upsell financial products.
• Proactive business development to expand market presence.
• Excellent communication in local language and English.

Responsibilities

• Deliver on customer acquisition through business development and referrals.
• Identify new micro markets and empanel quality referral partners.
• Generate leads and make cold calls to potential customers.
• Make daily sales calls as per plan and activate referral partners.
• Provide doorstep service and support end-to-end loan processing.
• Act as the bridge between customers and the branch; support collections and cross selling insurance.

Skills

Presentation skills

Relationship building

Stakeholder management

Cross selling / upselling

Business development

Communication – local language & EN

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English