Receptionist

Hifan Global Trading (Pvt) Ltd.; Lahore; On-site; PKR 279,000 - 446,400; Full time

Job summary

Hifan Global Trading (Pvt.) Ltd. is seeking a full-time Receptionist for their Lahore office. The candidate will greet visitors, manage front desk operations, and assist with inquiries.

Responsibilities include scheduling appointments, performing clerical duties, and ensuring a professional office atmosphere. We require strong customer service skills and a high school diploma or equivalent.

Qualifications

• Strong customer service and communication skills.
• Proficient in reception and front desk operations.
• Solid clerical skills, including data entry and filing.
• Ability to manage multiple tasks in a busy environment.
• Comfort with office software and telephone systems.
• Previous experience in a receptionist role preferred.
• Minimum of a high school diploma required.

Responsibilities

• Greet visitors and manage front desk operations.
• Handle inquiries from students and clients professionally.
• Schedule and confirm appointments.
• Perform basic clerical duties and maintain visitor logs.
• Collaborate with internal teams for smooth operations.

Skills

Customer service and communication skills

Reception and front desk operations

Clerical skills

Multitasking and prioritizing

Office software proficiency

Education

High school diploma or equivalent

Tools

MS Office

CRM tools

Job description

Role Description

This is a full-time, on-site Receptionist role based at the Lahore office. The Receptionist will be responsible for greeting visitors, answering and directing phone calls, and managing the front desk in a professional and courteous manner. Day-to-day tasks include handling inquiries from students and clients, maintaining visitor logs, scheduling and confirming appointments, and providing general information about services. The role also involves performing basic clerical duties such as filing, data entry, sorting mail, and coordinating document delivery to relevant departments. The Receptionist will collaborate with internal teams to ensure smooth office operations and a welcoming experience for all visitors and callers.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally with diverse clients and colleagues.
• Proficiency in reception and front desk operations, including Receptionist Duties and professional Phone Etiquette.
• Solid clerical skills, such as data entry, filing, document handling, and basic office administration.
• Ability to manage multiple tasks, prioritize work effectively, and maintain attention to detail in a busy office environment.
• Comfort using office software (e.g., MS Office, email, calendars) and telephone systems; familiarity with CRM tools is an advantage.
• Previous experience in a receptionist, front desk, or customer-facing role is preferred.
• Minimum of a high school diploma or equivalent; additional training in office administration or related fields is a plus.
• Professional appearance, punctuality, and a consistent commitment to a client-first approach.