Front Desk & Guest Experience Specialist

Serve Pak; Lahore; On-site; PKR 279,000 - 446,000; Full time

Job summary

Servepak Theme in Lahore is seeking a proactive receptionist to welcome visitors, answer calls, and direct them to the right office. You will maintain a tidy front desk and handle mail, calendars, and basic inquiries.

The role requires good communication, proficiency in MS Office, and a professional appearance. You will work closely with team members to ensure smooth office operations and a positive first impression for guests.

Qualifications

• Experience in receptionist or front desk role.
• Strong communication skills.
• Professional demeanor and appearance.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.

Skills

Greet guests

Reception skills

Communication

Tools

MS Office

Job description

Servepak Theme in Lahore is seeking a proactive receptionist to welcome visitors, answer calls, and direct them to the right office. You will maintain a tidy front desk and handle mail, calendars, and basic inquiries.

The role requires good communication, proficiency in MS Office, and a professional appearance. You will work closely with team members to ensure smooth office operations and a positive first impression for guests.