Night-Shift Packaging Sales Specialist for USA Clients

BoxesGen

Lahore

On-site

PKR 600,000 - 900,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary
Performance-based incentives
Career growth opportunities
Training and development

Job summary

BoxesGen in Lahore is seeking a Customer Service & Sales Specialist to manage inquiries, quote customers, and convert opportunities for USA-based clients. You will coordinate with design and production teams to keep orders moving and maintain strong client relationships.

The role requires at least 1 year in sales with packaging industry experience, excellent English, and a proactive, customer-focused approach.

Qualifications

  • Minimum 1 year of sales experience; packaging industry experience is mandatory.
  • Excellent spoken and written English.
  • Ability to engage with USA clients and understand packaging requirements.
  • On-site role in Lahore; night shift from 8:00 PM to 5:00 AM PKT.

Responsibilities

  • Handle customer inquiries via phone, email, and chat in a professional manner.
  • Understand packaging needs and recommend materials, styles, printing, and finishing options.
  • Prepare accurate quotations and follow up with prospects to close sales.
  • Generate new leads and convert inquiries into long-term customers.
  • Process orders and coordinate artwork, production updates, and shipment tracking.
  • Keep clients informed about timelines and delivery status.
  • Resolve customer concerns promptly with internal teams for effective solutions.
  • Maintain accurate records, quotations, and follow-ups in the CRM.
  • Work toward sales targets while delivering high-quality customer service.
  • Support USA-based clients during the scheduled night shift.

Skills

Negotiation
Follow-up
Relationship building
Customer service
CRM experience
Time management

Education

Diploma/degree in Business or Marketing

Tools

CRM systems
Customer support tools

Job description

BoxesGen in Lahore is seeking a Customer Service & Sales Specialist to manage inquiries, quote customers, and convert opportunities for USA-based clients. You will coordinate with design and production teams to keep orders moving and maintain strong client relationships.

The role requires at least 1 year in sales with packaging industry experience, excellent English, and a proactive, customer-focused approach.

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