Night-Shift IT Operations & Systems Admin

BackTech; Karachi Division; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

BackTech is seeking an IT Operations & Systems Administrator to manage and support the complete IT environment for 90+ employees. You will oversee Microsoft 365, Entra ID, VPN connectivity, CRM systems, hardware, CCTV, and IT inventory, while driving security and reliability across the organization.

The role requires hands-on expertise in Windows environments, AD/Entra ID, network troubleshooting, and cybersecurity, with a focus on proactive problem-solving and documentation.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 2-4 years of experience in IT Administration, Systems/Network Operations.
• Professional certifications such as Microsoft, CompTIA, Cisco are a plus.

Responsibilities

• Manage day-to-day IT operations and provide support for 90+ users.
• Administer Microsoft 365, Entra ID, email security, Teams, SharePoint.
• Manage VPN, firewalls, switches, wifi networks, and internet infra.
• Configure desktops, laptops, printers, and office hardware.
• Oversee CRM access, integrations, and user management.
• Handle onboarding/offboarding, device provisioning, and accounts.
• Monitor CCTV and office security infrastructure.
• Track IT assets, licenses, warranties, and procurement.
• Implement cybersecurity best practices, backups, and endpoint protection.
• Troubleshoot hardware/software/network issues to minimize downtime.
• Create IT documentation, SOPs, and system records.
• Coordinate with department heads for requirements and solutions.
• Develop disaster recovery and business continuity processes.
• Ensure IT systems remain secure and up to date.

Skills

M365 Administration

AD/Entra ID

VPN & Networking

CRM Admin

CCTV Systems

Endpoint Security

Backup & DR

IT Troubleshooting

Education

Bachelor's in IT/CS

Tools

Microsoft 365

Azure AD Entra ID

CRM systems

CCTV infrastructure

Job description

BackTech is seeking an IT Operations & Systems Administrator to manage and support the complete IT environment for 90+ employees. You will oversee Microsoft 365, Entra ID, VPN connectivity, CRM systems, hardware, CCTV, and IT inventory, while driving security and reliability across the organization.

The role requires hands-on expertise in Windows environments, AD/Entra ID, network troubleshooting, and cybersecurity, with a focus on proactive problem-solving and documentation.