Night-Shift IT Support Executive - End-User & Cloud Admin

Level 3 BOS; Karachi Division; On-site; PKR 720,000 - 1,440,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Family medical insurance

Supportive work culture

Job summary

A leading IT support company is seeking an experienced Executive IT Support professional to provide comprehensive technical assistance during the night shift. This role involves troubleshooting hardware and software issues, administering cloud services and user accounts, and maintaining network configurations. Ideal candidates should have at least 2 years in IT support, strong troubleshooting skills, and familiarity with Office 365. Competitive salary with annual bonuses and family medical insurance are offered.

Qualifications

• Minimum 2 years’ experience in IT support or help desk roles.
• Strong troubleshooting skills for hardware and software issues.
• Advanced proficiency in MS Office (Excel, Word, Outlook).

Responsibilities

• Provide technical support for all IT-related issues.
• Assist users via phone, in-person, and remote support tools.
• Administer Active Directory, Azure, SharePoint, and Exchange.

Skills

Troubleshooting hardware

Troubleshooting software

Windows Servers

VMware

Hyper-V

O365

Cloud solutions

Wireless networks

Video conferencing systems

Mobile device support

Structured cabling

Switches

CCTV

Telecom systems

MS Office

Education

A+, Network+, Microsoft certifications

Job description

A leading IT support company is seeking an experienced Executive IT Support professional to provide comprehensive technical assistance during the night shift. This role involves troubleshooting hardware and software issues, administering cloud services and user accounts, and maintaining network configurations. Ideal candidates should have at least 2 years in IT support, strong troubleshooting skills, and familiarity with Office 365. Competitive salary with annual bonuses and family medical insurance are offered.