Night-Shift Client Services & CRM Coordinator

Vorion Systems LLC; Saddar; On-site; PKR 500,000 - 750,000; Full time

Job summary

Vorion Systems LLC is seeking a Client Services Associate to support our client with administrative tasks and premier client service. The role emphasizes timely assistance, effective communication, and day-to-day task management.

It involves on-site night shifts from 8 PM to 5 AM in Rawalpindi, with duties including email monitoring, calls, CRM use, and data organization to maintain operational excellence.

Qualifications

• Bachelor's degree in business, marketing, media, communication or public relations.
• Excellent verbal and written communication in English.
• Experience with cold calling and customer-facing roles.
• Strong organizational and scheduling abilities with calendar management.
• Proficiency with Microsoft Office and CRM tools like Hubspot or Zoho.
• Familiarity with project management tools (Jira/Asana).

Responsibilities

• Overseeing and conducting phone conversations.
• Drafting and managing email communication.
• Skillfully utilizing CRM software.
• Efficiently managing digital files.
• Arranging appointments and managing schedules.
• Initiating lead generation activities.
• Administering social media channels.
• Aggregating and structuring data for statistical evaluation.
• Engaging in cold calling activities.

Skills

Customer-facing demeanor

Verbal & written communication

English proficiency

Organizational abilities

Attention to detail

Cold calling

Calendar management

Team collaboration

Education

Bachelor's degree in business/marketing/media/communication/public relations

Tools

CRM software (Hubspot/Zoho)

Microsoft Office

Jira

Asana

Job description

Vorion Systems LLC is seeking a Client Services Associate to support our client with administrative tasks and premier client service. The role emphasizes timely assistance, effective communication, and day-to-day task management.

It involves on-site night shifts from 8 PM to 5 AM in Rawalpindi, with duties including email monitoring, calls, CRM use, and data organization to maintain operational excellence.