Mid-Level SAP Hybris Support Engineer - Optimize Commerce

Abacus; Lahore; On-site; PKR 2,000,000 - 3,500,000; Full time

Job summary

Abacus Consulting is seeking a Mid-Level Support Engineer for SAP Commerce (Hybris) to provide Level 2 and Level 3 application support. The role involves investigating and resolving production issues, performing root cause analysis, and implementing configuration and code fixes across the SAP Commerce platform.

The ideal candidate has 3-6 years of experience with SAP Commerce (Hybris), strong knowledge of the ServiceLayer, Spring, and WCMS/CMS modules, and will work across multiple locations

Qualifications

• Bachelor's degree or equivalent in CS/IT/SE.
• 3-6 years of experience supporting and developing SAP Commerce (Hybris).
• Hands-on experience with SAP Commerce extensions, ServiceLayer, Spring, Interceptors, Cron Jobs, and Event Listeners.
• Solid understanding of SAP Commerce facades, services, checkout processes, promotion engine, and WCMS/CMS modules.

Responsibilities

• Provide Level 2 and Level 3 application support for SAP Commerce (Hybris).
• Investigate, troubleshoot, and resolve production issues; perform root cause analysis.
• Implement configuration and code fixes; collaborate with cross-functional teams for stability and performance.
• Document incidents, ensure SLAs, and contribute fixes to knowledge base/runbooks.

Skills

SAP Commerce Hybris

ServiceLayer

Spring Framework

Interceptors

Cron Jobs

Event Listeners

WCMS/CMS

Solr indexing

Impex/Import

FlexibleSearch

ITIL Incident management

Ticket documentation

Education

Bachelor's degree in Computer Science / Information Technology / Software Engineering

Job description

Abacus Consulting is seeking a Mid-Level Support Engineer for SAP Commerce (Hybris) to provide Level 2 and Level 3 application support. The role involves investigating and resolving production issues, performing root cause analysis, and implementing configuration and code fixes across the SAP Commerce platform.

The ideal candidate has 3-6 years of experience with SAP Commerce (Hybris), strong knowledge of the ServiceLayer, Spring, and WCMS/CMS modules, and will work across multiple locations