SAP Hybris Support Engineer — Level 2/3 Troubleshooter

abacus-consulting-3; Lahore; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Abacus Consulting in Pakistan is seeking a Mid-Level SAP Commerce (Hybris) Support Engineer with 3–6 years of experience to provide Level 2 and Level 3 application support across SAP Commerce (Hybris) platforms.

You will independently investigate production issues, troubleshoot, perform root-cause analysis, implement configuration and code fixes, and collaborate with cross-functional teams to ensure system stability and optimal performance.

Qualifications

• Bachelor's degree in CS/IT/SE.
• 3–6 years of experience supporting and developing SAP Commerce (Hybris) applications.
• Hands-on experience with SAP Commerce extensions, ServiceLayer, Spring, Interceptors, Cron Jobs, and Event Listeners.
• Solid understanding of SAP Commerce facades, services, checkout processes, promotion engine, and WCMS/CMS modules.

Responsibilities

• Provide Level 2 and Level 3 application support for SAP Commerce Hybris.
• Investigate, troubleshoot, and resolve production issues.
• Perform root cause analysis and implement fixes.
• Collaborate with cross-functional teams and maintain runbooks.

Skills

Hybris / SAP Commerce

ServiceLayer

Spring Framework

Interceptors

Cron Jobs

Event Listeners

WCMS/CMS

Solr indexing

Impex

ITIL incident management

Education

Bachelor's degree in Computer Science / IT / Software Engineering

Tools

SAP Commerce extensions

ServiceLayer architecture

Spring configuration

Dependency injection

Interceptors

Cron Jobs

Event Listeners

Job description

Abacus Consulting in Pakistan is seeking a Mid-Level SAP Commerce (Hybris) Support Engineer with 3–6 years of experience to provide Level 2 and Level 3 application support across SAP Commerce (Hybris) platforms.

You will independently investigate production issues, troubleshoot, perform root-cause analysis, implement configuration and code fixes, and collaborate with cross-functional teams to ensure system stability and optimal performance.