Manager Strategic Sales & Services

Zong 5G; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Zong 5G is seeking a Manager Strategic Sales & Services in Islamabad to drive growth in the B2B and corporate sectors. You will aggressively acquire new clients, upsell to existing accounts, and manage relationships to minimize churn.

You will lead sales of fixed broadband, cloud, DICT, and M2M/IoT, collaborating with internal teams to tailor ICT solutions and consistently meet monthly targets while protecting revenue.

Qualifications

• Bachelor’s degree (16 years) from an HEc-recognized institute.
• MBA/Marketing/Sales specialization preferred.

Responsibilities

• Sell fixed broadband, Cloud computing, DICT, and M2M/IoT solutions to enterprise clients, upsell from existing portfolio.
• Partner with internal technical teams to design tailored ICT solutions for clients.
• Identify new commercial opportunities, build strategic relationships, and meet monthly sales targets.
• Track activations/disconnections, diagnose churn drivers, and address service/billing issues to retain customers.
• Safeguard and expand revenue streams by acquiring new revenue-generating customers.

Skills

Relationship Building

Problem Solving

Escalation Management

Negotiation & Persuasion

Target-Driven Execution

Education

Bachelor's Degree (16 years)

MBA or Marketing/Sales specialization

Job description

Role Title: Manager Strategic Sales & Services

Department: Govt. & Corporate Sales North

Last Date to Apply: 18th November 2026

Job Purpose:

• To drive business growth and revenue maximization within the B2B and corporate sectors by aggressively acquiring new clients, upselling to existing accounts, and strategically managing client relationships to ensure maximum customer retention and minimal churn.

Job Responsibilities:

Sales & Account Management:

• Sell fixed broadband (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT solutions to enterprise clients while upselling and expanding revenue from the existing portfolio.

Technical Collaboration:

• Partner closely with internal technical teams to design and propose customized ICT solutions that align with specific client requirements.

Business Development:

• Identify new commercial opportunities, uncover competitive advantages, establish strategic business relationships, and consistently meet monthly sales targets.

Customer Retention & Churn Control:

• Track corporate activations and disconnections, identify root causes of client departures, and formulate proactive strategies to resolve service or billing issues.

Revenue Assurance:

• Safeguard and enhance existing revenue streams while systematically bringing new revenue-generating customers on board.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Minimum Qualification: Bachelor’s Degree (16 years of education) from an HEC-recognized institute.
• Preferred Disciplines: Business Administration (BBA / MBA) with a specialization in Marketing, Sales, or International Business.

Work Experience:

• Preferably 4 to 6 years of progressive experience in corporate sales, enterprise account management, or B2B business development within the telecom or IT/ICT sector.
• Core Domain Exposure: At least 2 to 3 years of direct experience selling high-value technical solutions such as Dedicated Internet Access (DIA), Cloud Computing, MPLS/DPLC/IPLC, IoT/M2M, or managed DICT services.
• Track Record: A proven history of meeting or exceeding monthly individual or team sales revenue targets and managing a corporate pipeline.
• Retention Experience: Demonstrated experience in managing client retention, churn prevention, and resolving complex corporate billing/service issues.

Skills – Generic:

• Relationship Building: Proven capability to establish, nurture, and maintain high-level business partnerships and corporate networks.
• Problem Solving & Escalation Management: Ability to quickly identify client complaints, resolve friction points, and coordinate cross-functionally for swift issue resolution.
• Target-Driven Execution: A strong result-oriented mindset focused on hitting monthly KPIs, revenue assurance goals, and performance metrics.
• Negotiation & Persuasion: Exceptional communication skills used to pitch high-value solutions, defend margins, and win back dissatisfied corporate accounts.

Skills – Job Specific:

• B2B & ICT Product Knowledge: Deep understanding of corporate telecom and digital products, including fixed broadband, DPLC/IPLC data lines, Cloud infrastructure, and IoT/M2M ecosystems.
• Technical Solutioning: Ability to bridge the gap between commercial needs and technical architecture alongside engineering teams.
• Churn Analysis: Competency in analyzing service/billing data to predict customer attrition and implement retention frameworks.
• Corporate Pipeline Management: Mastery of the B2B sales cycle, from cold prospecting and customized corporate proposals to final contract signing.