KPI Strategy & Analytics Lead — Telecom

Zong 5G; Islamabad; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Zong 5G Islamabad is seeking a KPI Analyst to support KPI setting and evaluation for HQ commercial, Technical, Support and regional teams. You will develop dashboards, verify data, and ensure timely reporting of KPI scores across functions.

The role requires up to 4 years of experience, a strong command of MS Excel and Power BI, and knowledge of SQL. A finance or business degree is preferred; the candidate should be adaptable, collaborative and detail-oriented.

Qualifications

• Bachelor's degree; CA (Finalist), ACCA, ICMA, ICAEW, CIMA or MBA Finance preferred.
• Up to 4 years of experience in relevant role.

Responsibilities

• Contribute to KPI target design, evaluation and monthly/quarterly/annual reviews.
• Develop dashboards for KPIs and metrics to track end-to-end performance across departments.
• Verify evidences from departments against KPI targets and calculate KPI scores.
• Monitor and report KPI scores to CFT stakeholders.
• Conduct ad-hoc performance analysis as instructed by management.
• Drive continuous improvement in KPI quality and align with industry best practices.
• Identify opportunities to automate KPI target setting and evaluation models.
• Escalate target lapses to management in a timely manner.
• Support the Financial Analysis team with additional tasks as assigned.

Skills

Communication skills

Teamwork

Problem solving

Time management

Adaptability

Leadership

Work ethics

Education

Bachelor's degree; CA/ACCA/ICMA/ICAEW/CIMA or MBA Finance preferred

Up to 4 years of experience

Tools

MS Excel

PowerPoint

SQL

Power BI

Job description

Zong 5G Islamabad is seeking a KPI Analyst to support KPI setting and evaluation for HQ commercial, Technical, Support and regional teams. You will develop dashboards, verify data, and ensure timely reporting of KPI scores across functions.

The role requires up to 4 years of experience, a strong command of MS Excel and Power BI, and knowledge of SQL. A finance or business degree is preferred; the candidate should be adaptable, collaborative and detail-oriented.