Executive KPIs & Analysis

Zong 5G; Islamabad; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Zong 5G Islamabad is seeking a KPI Analyst to support KPI setting and evaluation for HQ commercial, Technical, Support and regional teams. You will develop dashboards, verify data, and ensure timely reporting of KPI scores across functions.

The role requires up to 4 years of experience, a strong command of MS Excel and Power BI, and knowledge of SQL. A finance or business degree is preferred; the candidate should be adaptable, collaborative and detail-oriented.

Qualifications

• Bachelor's degree; CA (Finalist), ACCA, ICMA, ICAEW, CIMA or MBA Finance preferred.
• Up to 4 years of experience in relevant role.

Responsibilities

• Contribute to KPI target design, evaluation and monthly/quarterly/annual reviews.
• Develop dashboards for KPIs and metrics to track end-to-end performance across departments.
• Verify evidences from departments against KPI targets and calculate KPI scores.
• Monitor and report KPI scores to CFT stakeholders.
• Conduct ad-hoc performance analysis as instructed by management.
• Drive continuous improvement in KPI quality and align with industry best practices.
• Identify opportunities to automate KPI target setting and evaluation models.
• Escalate target lapses to management in a timely manner.
• Support the Financial Analysis team with additional tasks as assigned.

Skills

Communication skills

Teamwork

Problem solving

Time management

Adaptability

Leadership

Work ethics

Education

Bachelor's degree; CA/ACCA/ICMA/ICAEW/CIMA or MBA Finance preferred

Up to 4 years of experience

Tools

MS Excel

PowerPoint

SQL

Power BI

Job description

Job Purpose:

• To support in the KPI setting and KPI evaluation for HQ commercial, Technical, Support, Regional RGMs and all relevant DDs on monthly, quarterly and annual basis.

Job Responsibilities:

• Contribute to the strategic design, management, and implementation of KPI Targets evaluations on monthly, quarterly and annual basis.
• Develop dashboard for KPIs and metrics that can track end-to-end performance of all the respective departments.
• Verification of the evidences received from the departments against their KPI targets and then calculation of the respective KPIs departmental/individual score.
• Monitoring and reporting of the approved KPIs score to various CFT stakeholders.
• Conduct ad-hoc performance analysis as per management instructions.
• Continuous improvement in KPI quality alignment with industry best practices.
• Initiate improvement for automation of the current KPIs targets setting and evaluation model.
• Highlight all areas to management on timely basis for any target lapse.
• Support the Financial Analysis team is other additional tasks as assign.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Must have a bachelors degree. CA (Finalist), ACCA, ICMA, ICAEW, CIMA or MBA Finance will be preferred.

Work Experience:

• Up to 4 years of experience is required.

Skills – Generic:

• Communication skills (verbal & written)
• Teamwork & collaboration
• Problem-solving ability
• Time management
• Adaptability & flexibility
• Leadership & initiative
• Critical thinking Work ethics & professionalism

Skills – Job Specific:

• Strong understanding of the telecommunication industry and the opportunities and challenges in the local market
• Strong analytical skills
• Detail-Oriented Proficient in MS Excel & PowerPoint.
• Ability to use analytical tools SQL, Power BI etc. will be preferred