Junior Solutions Engineer - Clearing Operations

Logiciel Services, Llc; Karachi Division; On-site; PKR 670,000 - 1,339,000; Full time

Job summary

Logiciel Services, Llc is seeking a Solution Engineer for Clearing Operations in Karachi. The role focuses on investigating logs, providing Level 2 support, and configuring/testing in proto environments to ensure smooth Production rollouts.

The candidate will handle real-time production issues, collaborate with multiple teams, and produce concise technical specifications and timely resolutions for escalated tickets.

Qualifications

• Bachelor's degree in computer engineering or equivalent
• 0–2 years of experience

Responsibilities

• Investigate logs and provide resolution to assigned tickets.
• Provide Level 2 support and troubleshoot escalated queries.
• Perform configurations and testing in proto environments.
• Roll out configuration changes in Production.
• Handle real time Production issues and provide optimum solutions.
• Assign/escalate issues to relevant teams with complete details in a timely manner.
• Communicate complex issues clearly to internal and external stakeholders.
• Analyze/document user requirements and create technical specifications.
• Deliver all assigned projects/tasks efficiently.
• Provide estimations of work and coordinate with Team Lead for successful deliveries.

Skills

SQL

PostgreSQL

Ignite

C

Education

Bachelor's degree in computer engineering or equivalent

Tools

SQL Databases

PostgreSQL

Ignite

Job description

Logiciel Services, Llc is seeking a Solution Engineer for Clearing Operations in Karachi. The role focuses on investigating logs, providing Level 2 support, and configuring/testing in proto environments to ensure smooth Production rollouts.

The candidate will handle real-time production issues, collaborate with multiple teams, and produce concise technical specifications and timely resolutions for escalated tickets.