IT System Administrator

PwC; Karachi Division; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

A. F. Ferguson & Co. Chartered Accountants (PwC network) is seeking an IT System Administrator to join the Karachi IT team. The role focuses on Windows Server/AD, Azure hybrid environments, security, and IT operations to support firm functions.

The candidate should have 2+ years of IT experience, strong scripting with PowerShell, and familiarity with ServiceNow and ITIL processes. Karachi-based role with opportunities to advance in a leading accounting network.

Qualifications

• Bachelor's degree in Computer Science or related discipline; Master’s preferred.

Responsibilities

• Assist Windows Server and AD administration, Azure administration and hybrid cloud tasks.
• Support patch management, vulnerability remediation, backup and recovery operations.
• Coordinate with IT team on security, monitoring, incident response and change management.

Skills

Windows Server

Active Directory

Azure

PowerShell

ITIL

ServiceNow

Networking

Security

Education

Bachelor's in Computer Science or related field

MCSE

MCSA

PMP

ITIL COBIT

Job description

Job Description:

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Windows Server & Active Directory

• Windows Server administration (2019/2022/2025)
• Active Directory Domain Services: users, groups, OUs, GPOs management
• File/print services, NTFS permissions, and access control
• Windows hardening and baseline security configuration as required

Microsoft Azure (Hybrid/Cloud)

• Azure fundamentals with hands‑on administration experience
• Microsoft Entra ID (Azure AD): users/groups, app registrations (basic), conditional access concepts
• Azure virtual machines and VM lifecycle (provisioning, scaling basics, monitoring)
• Storage concepts (Azure Storage accounts, basic file/blob usage) and networking basics (VNets, NSGs)
• Azure logging/monitoring (Azure Monitor / Log Analytics concepts)

Networking & Connectivity

• TCP/IP troubleshooting

Security, Compliance & Operations

• Patch management and vulnerability remediation processes (Windows Update/SCCM)
• Backup and restore operations (system state, file/application recovery support)
• Logging, auditing, and investigation support using Event Logs and monitoring tools
• MFA/conditional access support and troubleshooting
• Incident/change workflow participation (ITIL concepts)

Automation & Troubleshooting

• PowerShell scripting for automation (user provisioning, reporting, patch checks, basic remediation)
• Strong troubleshooting skills using logs, event viewers, services, and network tests

Tooling & Ticketing

• Working knowledge of ITSM tools (ServiceNow)
• Monitoring/alerting and responding to incidents based on SLAs

Desirable

• Experience with RDS, IIS, and Windows licensing/activation support
• Familiarity with virtualization (VMware or Hyper‑V)
• Microsoft certifications: AZ-104, AZ-900, or equivalent Windows/AD credentials

Qualification Required: Bachelor's in Computer Science, Information Systems, Software Engineering or a related discipline from an HEC-recognized university (Master’s degree would be a preference)

Minimum Years of Experience: 2 years

Certification(s) Preferred: MCSE, MCSA, PMP, ITIL COBIT

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Requirements: