IT System Administrator

PwC South Africa; Karachi Division; On-site; Confidential; Full time

Job summary

A. F. Ferguson & Co. Chartered Accountants, a PwC member firm, is seeking an IT System Administrator to join the Karachi IT team. You will deploy and manage Windows Server environments, AD, and core infrastructure to support operations and client services.

The role emphasizes Azure hybrid cloud, security baselines, patching, backup, monitoring, and incident response, with opportunities to streamline IT processes and contribute to service delivery across the firm.

Qualifications

• Minimum 2 years in IT system administration.
• Strong Windows Server, AD, and security baseline experience.
• Familiarity with ITIL processes and ITSM tooling.

Responsibilities

• Administer Windows Server environments and Active Directory.
• Support Azure/hybrid cloud infrastructure and VM lifecycle.
• Implement patch management, backups, and disaster recovery.
• Monitor systems, perform incident response, and troubleshooting.
• Utilize PowerShell for automation and reporting.

Education

Bachelor's in Computer Science / Information Systems / Software Engineering

Master’s degree preferred

Tools

Windows Server

Azure

Active Directory

SCCM

PowerShell

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Associate Job Description & Summary Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Windows Server & Active Directory

• Windows Server administration (2019/2022/2025)
• Active Directory Domain Services: users, groups, OUs, GPOs management
• File/print services, NTFS permissions, and access control
• Windows hardening and baseline security configuration as required

Microsoft Azure (Hybrid/Cloud)

• Azure fundamentals with hands-on administration experience
• Microsoft Entra ID (Azure AD): users/groups, app registrations (basic), conditional access concepts
• Azure virtual machines and VM lifecycle (provisioning, scaling basics, monitoring)
• Storage concepts (Azure Storage accounts, basic file/blob usage) and networking basics (VNets, NSGs)
• Azure logging/monitoring (Azure Monitor / Log Analytics concepts)

Networking & Connectivity

• TCP/IP troubleshooting
• Security, Compliance & Operations

Patch management and vulnerability remediation processes (Windows Update/SCCM)

Backup and restore operations (system state, file/application recovery support)

Logging, auditing, and investigation support using Event Logs and monitoring tools

MFA/conditional access support and troubleshooting

Incident/change workflow participation (ITIL concepts)

Automation & Troubleshooting

• PowerShell scripting for automation (user provisioning, reporting, patch checks, basic remediation)

Strong troubleshooting skills using logs, event viewers, services, and network tests

Tooling & Ticketing

• Working knowledge of ITSM tools (ServiceNow)
• Monitoring/alerting and responding to incidents based on SLAs

Desirable Experience with RDS, IIS, and Windows licensing/activation support

Familiarity with virtualization (VMware or Hyper-V)

Microsoft certifications:

• AZ-104, AZ-900, or equivalent Windows/AD credentials

Qualification Required:

• Bachelor's in Computer Science, Information Systems, Software Engineering or a related discipline from an HEC-recognized university (Master’s degree would be a preference)

Minimum Years of Experience:

• 2 years

Certification(s) Preferred:

• MCSE, MCSA, PMP, ITIL COBIT

Required Skills

• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility {+ 11 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.