IT Support Engineer: Windows, VPN & Enterprise Helpdesk

Internetwork Expert; Karachi Division; On-site; PKR 558,000 - 781,200; Full time

Job summary

A leading IT services company in Karachi, Pakistan, is looking for a Technical Support Officer. This role involves providing comprehensive IT support, managing service desk activities, and ensuring efficient performance of IT systems. The ideal candidate will have a Bachelor's degree in computer science and 2-4 years of experience in a technical support role. Strong communication skills and proficiency in Windows OS and Active Directory are essential for success in this position.

Qualifications

• Minimum 2-4 years of experience in technical support or a related field.
• Strong communication skills to explain technical concepts to non-technical users.
• Proficient in troubleshooting software-related issues.

Responsibilities

• Provide comprehensive IT technical support operations across the organization.
• Administer, manage, and monitor desktops, laptops, printers, and scanners.
• Handle the setup and installation of VPN and business software on client terminals.

Skills

Communication skills

Active Directory knowledge

Windows Operating Systems

Corporate VPN setup

Education

Bachelor's degree in computer science or related field

Tools

Microsoft Office Suite

Job description

A leading IT services company in Karachi, Pakistan, is looking for a Technical Support Officer. This role involves providing comprehensive IT support, managing service desk activities, and ensuring efficient performance of IT systems. The ideal candidate will have a Bachelor's degree in computer science and 2-4 years of experience in a technical support role. Strong communication skills and proficiency in Windows OS and Active Directory are essential for success in this position.