Senior IT Support Engineer - Network & Cloud Specialist

VaporVM; Lahore; On-site; PKR 558,000 - 781,200; Full time

Job summary

A technology company in Lahore is seeking an IT Support Engineer to provide technical support and maintenance of its IT systems. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, along with 4–5 years of relevant experience. Responsibilities include troubleshooting hardware and software issues, installing and maintaining IT equipment, and ensuring the smooth operation of network infrastructure. Strong communication and problem-solving skills are essential for this role.

Qualifications

• 4–5 years of proven experience as an IT Support Engineer or in a similar role.
• Strong knowledge of Windows, Linux, and/or MacOS environments.
• Experience with networking, VPNs, firewalls, and server management.

Responsibilities

• Provide first-line technical support to internal users via email, phone, or in-person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computers, servers, printers, and other IT equipment.

Skills

Technical support

Troubleshooting

Communication skills

Problem-solving

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Windows

Linux

MacOS

Networking

VPNs

Cloud services

Job description

A technology company in Lahore is seeking an IT Support Engineer to provide technical support and maintenance of its IT systems. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, along with 4–5 years of relevant experience. Responsibilities include troubleshooting hardware and software issues, installing and maintaining IT equipment, and ensuring the smooth operation of network infrastructure. Strong communication and problem-solving skills are essential for this role.