Air Freight Exports Coordinator – Ops & Carrier Relations

DHL Global Forwarding; Lahore; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

DHL Global Forwarding in Lahore, Pakistan, is seeking an experienced Air Freight Operations professional to manage day-to-day exports and ensure efficient, KPI-driven performance. You will coordinate with Sales, Brokerage, and Transport teams to execute shipments with accuracy and timeliness.

The role requires 2–3 years in exports operations, a bachelor’s degree, and strong communication and MS Office skills.

Qualifications

• Minimum 2–3 years of exports operations experience.
• Bachelor’s degree or equivalent in a relevant field.
• Strong understanding of Air exports regulations and documentation.

Responsibilities

• Handle day-to-day shipments and operational activities of Air Freight exports.
• Coordinate with cross-functional teams to ensure timely task completion.
• Negotiate prices with carriers and support station growth.
• Ensure data accuracy in the system and improve KPI performance.
• Manage customer enquiries and address complaints effectively.
• Maintain healthy relationships with carriers, customers and vendors.

Skills

Communication skills

Management skills

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

DHL Global Forwarding in Lahore, Pakistan, is seeking an experienced Air Freight Operations professional to manage day-to-day exports and ensure efficient, KPI-driven performance. You will coordinate with Sales, Brokerage, and Transport teams to execute shipments with accuracy and timeliness.

The role requires 2–3 years in exports operations, a bachelor’s degree, and strong communication and MS Office skills.