International Customs Clearance Specialist

DHL Express; Karachi Division; On-site; PKR 800,000 - 1,200,000; Full time

Job summary

DHL Express in Karachi, Pakistan, seeks a Customs Clearance Specialist to support timely clearance of inbound and outbound shipments. You will ensure accurate shipment data, prepare documents, and coordinate with customers and internal teams to meet clearance targets.

The ideal candidate has a bachelor’s degree and 2–3 years in customs clearance or logistics, strong coordination and communication skills, and proficiency in MS Office.

Qualifications

• Bachelor's degree in business, commerce or related field.
• 2-3 years of experience in customs clearance, logistics or express delivery operations.
• Good understanding of shipment documentation and regulatory compliance.
• Strong coordination, follow-up and problem-solving skills.
• Good communication and interpersonal skills with stakeholders.

Responsibilities

• Support the timely customs clearance of inbound and outbound shipments by ensuring the availability and accuracy of required shipment information and documentation.
• Review shipment details and customs documentation to identify missing information, discrepancies, or regulatory requirements that may affect clearance.
• Coordinate with customers and internal stakeholders to obtain necessary documents, information, and approvals required for customs clearance.
• Monitor shipment clearance status and follow up on pending shipments to minimize delays and support clearance and transit time targets.
• Assist in coordinating customs duties and taxes, ensuring timely follow-up on payments and accurate recording of information.
• Liaise with Customs, Gateway Operations and other stakeholders to facilitate clearance activities and resolve routine shipment-related issues.
• Support processing and monitoring of shipments held in bond, ensuring timely follow-up and adherence to procedures.
• Maintain accurate shipment records and update systems to ensure information accuracy and compliance with DHL procedures.
• Escalate complex clearance issues and delayed shipments to the Supervisor for timely resolution.
• Ensure compliance with applicable customs regulations, DHL policies and information security requirements.

Skills

Coordination

Follow-up

Problem-solving

Communication

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

DHL Express in Karachi, Pakistan, seeks a Customs Clearance Specialist to support timely clearance of inbound and outbound shipments. You will ensure accurate shipment data, prepare documents, and coordinate with customers and internal teams to meet clearance targets.

The ideal candidate has a bachelor’s degree and 2–3 years in customs clearance or logistics, strong coordination and communication skills, and proficiency in MS Office.