Human Resources Executive

Third Hour Global; Islamabad; On-site; PKR 420,000 - 720,000; Full time

Job summary

Third Hour Global in Islamabad is seeking a Human Resources Executive to manage day-to-day HR operations, onboarding, documentation, attendance, and HR system updates. You will support employee relations, performance management processes, and ensure consistent application of HR policies and procedures.

The role collaborates with leadership to support staffing needs, coordinate recruitment, and assist in training initiatives.

Qualifications

• Bachelor’s degree in HR, Business Admin, or related field.
• Experience in HR operations and policies.
• Knowledge of local labor laws and Islamabad regulations.
• Strong communication and interpersonal skills.
• Experience in a BPO or sales-driven environment preferred.

Responsibilities

• Manage day-to-day HR operations including onboarding, documentation, attendance, and HR system updates.
• Support employee relations, queries, and performance management processes.
• Ensure consistent application of HR policies and procedures.
• Collaborate with leadership to address staffing needs and coordinate recruitment.
• Assist in organizing training and development initiatives aligned with business goals.
• Maintain positive workplace culture and ensure compliance with local labor laws.
• Provide accurate HR reporting for management.

Skills

HR Operations

Employee Relations

Communication

Organizational Skills

Confidentiality

Multitasking

Cross-functional Teams

Education

Bachelor's in HR / Business Admin

Job description

Company Description

Third Hour Global is a premier Business Process Outsourcing (BPO) company that delivers outstanding customer service and high-performance sales solutions for clients across global markets. The organization is focused on building one of the strongest sales workforces in the industry by investing heavily in structured training, continuous coaching, and personalized development plans. Team members are supported in becoming confident sales professionals, effective communicators, and dynamic future leaders in a performance-driven, customer-focused environment. Clients benefit from a results-oriented partnership, while employees join a culture where growth is earned, achievements are recognized, and potential is transformed into lasting success. Third Hour Global is committed to developing the next generation of sales professionals while helping businesses grow through exceptional customer engagement.

Role Description

The Human Resources Executive is a full-time, on-site role based in Islamabad, Pakistan. The person in this role will manage day-to-day HR operations, including onboarding, documentation, attendance, and HR system updates. Responsibilities include supporting employee relations, addressing queries, facilitating performance management processes, and ensuring consistent application of HR policies and procedures. The Human Resources Executive will collaborate with leadership to support staffing needs, coordinate recruitment activities, and assist in organizing training and development initiatives aligned with business goals. This role will also contribute to maintaining a positive workplace culture, compliance with local labor laws, and accurate HR reporting for management.

Qualifications

• Strong foundation in Human Resources (HR) and HR Management, with the ability to support HR strategy and daily operations.
• Hands-on experience in HR Operations and HR Policies, including onboarding, documentation, compliance, and HR systems.
• Proven skills in Employee Relations, including conflict resolution, counseling, and supporting a positive and inclusive work environment.
• Knowledge of local labor laws and regulatory requirements relevant to Islamabad, Pakistan.
• Excellent communication, interpersonal, and organizational skills, with attention to detail and confidentiality.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; professional HR certification is an advantage.
• Previous experience in a BPO or sales-driven organization is preferred but not mandatory.