HR Operations & Payroll Specialist

DelineMedia Group

Lahore

On-site

PKR 900,000 - 1,300,000

Full time

14 days+

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Benefits offered by this job

Market Competitive Salary.

Fuel Allowance.

Medical OPD & IPD

Health Insurance.

Provident Fund.

Paid Leaves.

EOBI.

Public Holiday Allowance.

Employee Referral Bonus.

Annual Salary Reviews.

Job summary

DelineMedia Group is seeking an HR Operations Executive to drive core HR processes, including payroll, attendance, insurance administration, and reporting. You will own operational accuracy and adherence to timelines while safeguarding data confidentiality.

Ideal candidates have 3–5 years in HR Operations, strong Excel skills, and experience with HRIS and insurance coordination. The role requires proactive coordination with stakeholders and audit-ready record keeping.

Qualifications

Bachelor’s degree in HR, Business Administration, Management, or a relevant discipline.
3–5 years of relevant experience in HR Operations, with hands-on responsibility for payroll, attendance management, employee records, and operational HR processes.
Demonstrated experience in payroll processing, validation, reconciliation, and monthly payroll closure.
Strong practical experience in attendance and leave management, including compliance monitoring and exception handling.
Experience working with HRIS, attendance management, or employee management systems.
Practical exposure to employee health/in-patient insurance administration and coordination with third-party providers.
Strong working knowledge of Microsoft Excel and HR reporting.
Sound understanding of HR operational controls, documentation, employee data management, and compliance requirements.

Responsibilities

Execute the monthly payroll cycle, ensuring accurate incorporation of attendance, leaves, deductions, adjustments, overtime, and other applicable payroll inputs.
Perform payroll validation and reconciliation, identify discrepancies, and ensure timely resolution prior to payroll closure.
Manage employee attendance and leave records through the HRIS, including missed punches, shift timings, regularizations, and related attendance exceptions.
Monitor attendance and leave compliance, identify recurring irregularities or policy deviations, and elevate material concerns where required.
Ensure attendance and payroll-related data is finalized accurately within defined monthly cut-off timelines.
Prepare and maintain periodic HR operational reports covering payroll, attendance, absenteeism, leave utilization, employee data, and other relevant HR metrics.
Analyze HR operational data to identify trends, discrepancies, compliance gaps, and areas requiring management attention or corrective action.
Coordinate employee in-patient insurance administration with the designated third-party provider, including employee and dependent additions, deletions, amendments, hospitalization approvals, reimbursements, and case follow-ups.
Maintain visibility on pending insurance cases and ensure timely coordination between employees and the insurance provider through case closure.
Serve as a primary point of contact for employee queries relating to payroll, attendance, leave, insurance, HRIS, and other HR operational matters.
Provide accurate and policy-aligned guidance to employees while ensuring timely resolution of routine HR operational issues.
Maintain complete, accurate, confidential, and audit-ready HR operational records and supporting documentation.
Coordinate with internal stakeholders and external service providers to ensure timely completion of HR operational activities and resolution of process dependencies.
Identify recurring operational gaps, employee pain points, or process inefficiencies and recommend improvements to strengthen controls, service delivery, and operational effectiveness.