HR Operations-Executive

Level 3 BOS; Karachi Division; On-site; PKR 670,000 - 1,116,000; Full time

Benefits offered by this job

Career growth opportunities

Supportive work culture

Job summary

A leading BPO service provider is seeking a detail-oriented HR Operations Executive to ensure data accuracy and enhance HR processes. This position requires advanced skills in Excel and strong English communication abilities. The ideal candidate will manage employee records, assist payroll coordination, and support recruitment efforts within a dynamic HR environment. This role offers a chance to grow in a performance-driven culture with ongoing career development opportunities.

Qualifications

• 1-3 years of HR Operations experience, preferably in a BPO.
• Advanced proficiency in Microsoft Excel.
• Strong written and spoken English communication skills.
• Excellent written and spoken English communication.

Responsibilities

• Maintain and update employee records and HR databases.
• Utilize advanced Excel functions to generate HR reports.
• Track and manage employee attendance and shift records.
• Assist in payroll coordination with accurate data.
• Prepare and issue HR documentation including letters and notices.
• Support recruitment coordination and interview scheduling.
• Facilitate onboarding and orientation processes for new hires.
• Maintain HR compliance records and assist audits when required.
• Respond to employee HR queries with professional communication.
• Assist in training coordination and HR policy implementation.
• Contribute to HR reporting, workforce analytics, and process improvement initiatives.

Skills

HR operations knowledge

Advanced Excel skills

Excellent English communication

Attention to detail

Organizational skills

Education

Bachelor’s degree in Human Resources or related field

Tools

HRMS

Attendance systems

Payroll coordination systems

Job description

We are seeking a detail-oriented and proactive HR Operations Executive with experience in the BPO. The ideal candidate will possess strong HR operations knowledge, advanced Excel skills, and excellent English communication abilities.

This role is responsible for maintaining HR data accuracy, supporting employee lifecycle processes, coordinating HR reporting, and ensuring efficient HR operations within a fast-paced, performance-driven environment.

Key Responsibilities

Maintain and update employee records, HR databases, and documentation ensuring accuracy and confidentiality.

Utilize advanced Microsoft Excel functions (VLOOKUP, Pivot Tables, Conditional Formatting, Data Validation, etc.) to generate HR reports, dashboards, and insights.

Track and manage employee attendance, leaves, and shift records, particularly for call center operations.

Assist in payroll coordination by providing accurate employee, attendance, and compensation data.

Prepare and issue HR documentation, including offer letters, confirmation letters, warning notices, and separation documentation.

Support recruitment coordination, including candidate database management and interview scheduling.

Facilitate employee onboarding and orientation processes, ensuring all documentation is completed.

Maintain HR compliance records and assist with internal audits when required.

Respond professionally to employee HR queries and requests through effective verbal and written communication.

Assist in training coordination, employee record management, and policy implementation.

Contribute to HR reporting, workforce analytics, and process improvement initiatives.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.

1–3 years of HR Operations experience, preferably in a BPO.

Advanced proficiency in Microsoft Excel (must be able to create reports and analyze HR data).

Strong written and spoken English communication skills.

Experience with HRMS, attendance systems, and payroll coordination will be an advantage.

Strong attention to detail, organizational skills, and data accuracy.

Ability to work in a fast-paced and performance-driven environment.

Professional attitude with a proactive and problem-solving mindset.

Why Join Level3 BOS

Work in a dynamic and technology-driven HR environment.

Opportunity to build expertise in HR analytics and data-driven decision-making.

Exposure to large-scale workforce management within the BPO industry.

Supportive performance-based culture with career growth opportunities.

021-35853669
[e-mail]
http://level3bos.com