HR Analytics

Level 3 BOS; Karachi Division; On-site; PKR 800,000 - 1,200,000; Full time

Job summary

Level 3 BOS in Karachi is seeking a detail-oriented Senior HR Analytics professional to join their team. The role involves maintaining HR data accuracy, supporting employee lifecycle processes, and HR reporting.

The ideal candidate should have a Bachelor's degree, 5-6 years of HR Management experience, strong attention to detail, and advanced Excel skills. Join a dynamic HR environment with a culture focused on performance and career growth.

Qualifications

• 5–6 years of HR Management experience, preferably in a BPO.
• Advanced proficiency in Microsoft Excel, able to create reports.
• Strong written and spoken English communication skills.

Responsibilities

• Maintain and update employee records and HR databases.
• Utilize advanced Microsoft Excel functions to generate reports.
• Track and manage employee attendance and shift records.
• Assist in payroll coordination by providing accurate data.
• Prepare HR documentation including offer and confirmation letters.
• Support recruitment coordination and candidate database management.
• Facilitate employee onboarding and orientation processes.
• Maintain HR compliance records and assist with audits.
• Respond to employee HR queries professionally.
• Assist in training coordination and policy implementation.
• Contribute to HR reporting and process improvement initiatives.

Skills

HR operations knowledge

Advanced Excel skills

English communication

Attention to detail

Organizational skills

Education

Bachelor’s degree in Human Resources or related field

Tools

HRMS

Attendance systems

Payroll coordination

Job description

We are seeking a detail-oriented and proactive Senior HR Analytics with experience in the BPO. The ideal candidate will possess strong HR operations knowledge, advanced Excel skills, and excellent English communication abilities.

This role is responsible for maintaining HR data accuracy, supporting employee lifecycle processes, coordinating HR reporting, and ensuring efficient HR operations within a fast-paced, performance-driven environment.

Key Responsibilities

Maintain and update employee records, HR databases, and documentation ensuring accuracy and confidentiality.

Utilize advanced Microsoft Excel functions (VLOOKUP, Pivot Tables, Conditional Formatting, Data Validation, etc.) to generate HR reports, dashboards, and insights.

Track and manage employee attendance, leaves, and shift records, particularly for call center operations.

Assist in payroll coordination by providing accurate employee, attendance, and compensation data.

Prepare and issue HR documentation, including offer letters, confirmation letters, warning notices, and separation documentation.

Support recruitment coordination, including candidate database management and interview scheduling.

Facilitate employee onboarding and orientation processes, ensuring all documentation is completed.

Maintain HR compliance records and assist with internal audits when required.

Respond professionally to employee HR queries and requests through effective verbal and written communication.

Assist in training coordination, employee record management, and policy implementation.

Contribute to HR reporting, workforce analytics, and process improvement initiatives.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.

5–6 years of HR Management experience, preferably in a BPO.

Advanced proficiency in Microsoft Excel (must be able to create reports and analyze HR data).

Strong written and spoken English communication skills.

Experience with HRMS, attendance systems, and payroll coordination will be an advantage.

Strong attention to detail, organizational skills, and data accuracy.

Ability to work in a fast-paced and performance-driven environment.

Professional attitude with a proactive and problem-solving mindset.

Why Join Level3 BOS

Work in a dynamic and technology-driven HR environment.

Opportunity to build expertise in HR analytics and data-driven decision-making.

Exposure to large-scale workforce management within the BPO industry.

Supportive performance-based culture with career growth opportunities.

021-35853669
[e-mail]
http://level3bos.com