HR Generalist

ibex; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

ibex Lahore is seeking a proactive HR Generalist to manage the full employee lifecycle in a fast-paced, tech-driven environment. This on-site role emphasizes onboarding, HRIS maintenance, policy guidance, and seamless collaboration with multiple departments to resolve HR issues.

The ideal candidate has a Bachelor’s or Master’s in HR, 0–2 years of experience, strong communication skills, and proficiency in MS Office.

Qualifications

• Bachelor’s or Master’s degree in Human Resources preferred.
• 0-2 years HR experience.
• Strong organizational and interpersonal skills.
• Proficient in MS Office.
• Excellent verbal and written communication.

Responsibilities

• Coordinate and manage end-to-end employee onboarding
• Maintain and update the HR Information System (HRIS)
• End-to-end management of employee lifecycle
• Support Medical Insurance operations (queries, enrolments, data management, escalations, reports etc.)
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating
• Explaining human resources policies, procedures, laws, and standards to new and existing employees
• Support HR operational activities and manage employee data spanning employee lifecycle events
• Handle employee queries, concerns, and feedback
• Support recruitment, on boarding, and talent management processes
• Assist in performance management, employee relations, and conflict resolution
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Address employee concerns, assist in conflict resolution, and work with relevant departments to resolve grievances

Skills

Onboarding coordination

HRIS

Employee lifecycle

Recruitment support

Talent management

Performance management

Employee relations

Conflict resolution

Leaves & compensation

MS Office

Verbal & written communication

Analytical thinking

Education

Bachelor’s/Master in HR

Tools

HRIS

MS Office

Job description

We are looking for a proactive and detail-oriented HR Generalist at ibex Lahore. This is an on-site position (Working Hours 3PM to 12AM) and the resource would be primarily responsible for managing the full employee lifecycle and assisting with other HR operational activities. The ideal candidate should possess strong organizational and interpersonal skills, a service-oriented mindset, and the potential to grow into a leadership role within our fast-paced, technology-driven company.

• Coordinate and manage end-to-end employee onboarding
• Maintain and update the HR Information System (HRIS)
• End-to-end management of employee lifecycle.
• Support Medical Insurance operations (queries, enrolments, data management, escalations, reports etc.)
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating
• Explaining human resources policies, procedures, laws, and standards to new and existing employees
• Support HR operational activities and manage employee data spanning employee lifecycle events
• Handle employee queries, concerns, and feedback
• Support recruitment, on boarding, and talent management processes
• Assist in performance management, employee relations, and conflict resolution
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Address employee concerns, assist in conflict resolution, and work with relevant departments to resolve grievances

• Bachelor’s/Master’s degree in Human Resources (preferred)
• Understanding of general human resources policies and procedures
• 0-2 years of relevant HR experience
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proficient in MS Office Suite