GTM Systems & Data Ops Analyst II

Motive; Lahore; On-site; PKR 2,400,000 - 4,200,000; Full time

Job summary

Motive’s GTM Intelligence & Operations team seeks an Analyst to administer Outreach and related workflows, maintain data accuracy, and govern access and permissions across systems. You will partner with Sales Ops, IT, Legal, and other teams to optimize GTM processes and reporting.

You will investigate issues, document requirements, and assist with testing and releases to ensure reliable, scalable operations. This role emphasizes independent ownership and impactful, data-driven improvements.

Qualifications

• Typically 3–5+ years of relevant experience or equivalent
• Hands-on experience administering or supporting a sales engagement platform; Outreach preferred
• Working knowledge of Salesforce concepts: records, objects, fields, ownership, reporting, integrations
• Basic understanding of GTM tools like LinkedIn Sales Navigator, ZoomInfo, LeanData
• Ability to investigate system, workflow, or data issues, identify root causes, validate findings and explain conclusions
• Experience managing operational requests and project work, prioritizing across competing needs
• Comfortable with spreadsheets and reporting; knowledge of SQL/BI tools a plus
• Clear written and verbal communication and strong collaboration across technical and nontechnical teams
• Detail-oriented, service-minded, and able to balance timely support with durable process improvements
• Experience documenting business processes, requirements, test plans, or system changes

Responsibilities

• Administer and support Outreach and related GTM workflows, including user access, settings, configuration, troubleshooting, and routine requests
• Investigate data issues and coordinate fixes with system owners; document findings
• Triage requests, identify root causes, communicate status, and elevate high-impact incidents with evidence and next steps
• Monitor data quality and operational health; build or maintain reports and analyses to surface trends and adoption gaps
• Support governance for user access, roles, permissions, data handling, and compliant outbound workflows
• Translate stakeholder needs into documented requirements, process maps, test cases, and acceptance criteria
• Participate in testing and release activities, validate changes, and train users on updates
• Partner with Sales Ops, Sales leaders, IT, Enablement, Legal, and others to resolve issues and improve GTM processes
• Own assigned operational processes or system workstreams and track dependencies through implementation
• Look for repeatable improvements to support, data hygiene, platform adoption, and reporting quality

Skills

Stakeholder management

Analytical thinking

Process improvement

Documentation

Cross-functional collaboration

Issue investigation

Data-driven decision making

Tools

Outreach

Salesforce

Salesloft

SQL

BI tools

Data visualization

Spreadsheet proficiency

Job description

Motive’s GTM Intelligence & Operations team seeks an Analyst to administer Outreach and related workflows, maintain data accuracy, and govern access and permissions across systems. You will partner with Sales Ops, IT, Legal, and other teams to optimize GTM processes and reporting.

You will investigate issues, document requirements, and assist with testing and releases to ensure reliable, scalable operations. This role emphasizes independent ownership and impactful, data-driven improvements.