Grid Manager

Zong 5G; Mardan; On-site; PKR 800,000 - 1,200,000; Full time

Job summary

Zong 5G is seeking a Grid Manager in Mardan to drive sales, revenue and business development for the local grid. You will lead mobile broadband initiatives, manage channel development, and optimize field operations to maximize network utilization.

Reporting to the Regional Sales Manager, you will coordinate with franchise partners, plan routes, forecast demand, and ensure stock, promotions and trade visibility across the territory.

Qualifications

• Bachelor's degree is required.
• 5–7 years of experience in a related role.

Responsibilities

• Drive sales growth and revenue in 3G/4G by expanding smartphone shops.
• Ensure quality of gross adds and channel expansion.
• Coordinate trade marketing for brand visibility, promotions and events.
• Plan sales routes and forecast demand for SIMs, scratch cards and top-ups.
• Train staff and retailers on product knowledge and SOPs.
• Oversee merchandising and availability of POS materials.

Education

Bachelor's degree

Job description

Department & Function: Commercial North

Position: Grid Manager

Location: Mardan

Reporting to: Regional Sales Manager

Job Type: Permanent

Job Purpose:

Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, Cell sites utilization in that particular Grid

Job Responsibilities:

Sales:

• Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops
• To ensure quality of gross ads, 3G/4G gross add
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid
• Ensure that timely purchase orders are placed by franchises to ensure availability of stock at all times

Customer Services:

• Handle end-to-end complaint management, CSI Monitoring, quality assurance and customer experience management at franchise

Visibility:

• Coordinate for trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development and special events in the territory

Planning:

• Identify untapped areas in the assigned territory and guide teams to increase retail penetration. Guide BDOs in planning sales routes
• Prepare and submit sales forecast for sims, scratch cards, mini load & recharge on daily/weekly/monthly/basis for effective sales planning
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization

Team Management & Supervision:

• Ensure that staff and retailers are fully trained and equipped with company product knowledge
• To make periodic visits to the market and ensure stock availability in the entire territory
• To ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, targets and trade promotions

Merchandising:

• Responsible for availability of POS material at the outlets

Business Development:

• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid

Eligibility Criteria (Education, Knowledge, Experience and Skills):

• Must have a Bachelor's degree
• Up to 5 to 7 years of experience is required