Front Desk Officer

Daftarkhwan; Lahore; On-site; PKR 312,000 - 402,000; Full time

Job summary

Daftarkhwan is seeking a reception/front desk coordinator in Lahore. You will greet guests, manage calls and emails, and guide new members through orientation. You will coordinate bookings, respond to inquiries, and help with community events to foster engagement and networking within the Daftarkhwan space.

The role emphasizes a warm, professional vibe, strong communication, and the ability to multitask in a fast-paced environment. Fresh graduates are welcome to apply.

Qualifications

• Must have an Intermediate or Bachelor's degree in any field.
• Fresh graduate or 0–12 months experience in customer-facing roles such as front desk or hospitality.
• Exceptional communication and interpersonal skills.
• Strong organizational skills and ability to multitask.
• Proactive problem-solver with a welcoming attitude.

Responsibilities

• Greet and assist members and guests, ensuring a warm first impression.
• Manage calls and emails, keeping reception area organized and presentable.
• Welcome new members and guide them through orientation.
• Handle scheduling, bookings, and general inquiries.
• Support event coordination and promote networking opportunities.
• Monitor workspace cleanliness and coordinate with teams to address issues.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Proactive problem-solving

Education

Intermediate or Bachelor's degree

Job description

Key Responsibilities

• Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.
• Manage calls, emails, and queries efficiently, maintaining a well‑organized and presentable reception area.
• Welcome new members, guide them through orientation, and introduce them to Daftarkhwan’s services and culture.
• Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams and members.
• Assist in coordinating community events and activities that enhance engagement and promote networking opportunities.
• Monitor the cleanliness, functionality, and overall appearance of the workspace, coordinating with the relevant teams to address any issues.

About you

If the below sounds like you, we’d love to hear from you!

• Intermediate or bachelor’s degree in any field.
• Fresh graduate or up to 1 year of experience in customer‑facing roles such as front desk operations, hospitality, or community management.
• Exceptional communication and interpersonal skills.
• Proactive problem‑solver with the ability to handle situations effectively.
• Strong organizational skills and the ability to multitask efficiently.
• Enthusiastic about fostering a welcoming and collaborative environment.
• A team player with a positive attitude and strong relationship‑building abilities.