Front Desk Officer

Brickstech; Lahore; On-site; PKR 360,000 - 600,000; Full time

Job summary

Brickstech is seeking a Customer Success & Growth Operations Coordinator for immediate joiners to greet members, manage inquiries, and coordinate onboarding. You will support scheduling, event coordination, and ensure workspace upkeep, contributing to a welcoming, well-organized community at Lahore.

Fresh graduates or up to 1 year of experience, strong communication and multitasking skills encouraged to apply. A positive, proactive attitude and teamwork are valued in this role.

Qualifications

• Must have strong communication and interpersonal abilities.
• Organizational skills and ability to multitask efficiently.
• Proactive problem-solving and a collaborative attitude.

Responsibilities

• Greet and assist members, guests, and visitors in a warm, professional manner.
• Manage calls, emails, and queries with a well-organized reception area.
• Welcome new members and guide orientation to services and culture.
• Coordinate scheduling, bookings, and general inquiries between teams.
• Assist in coordinating community events and networking activities.
• Ensure workspace cleanliness and functionality in coordination with teams.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Problem-solving

Team player

Education

Any field degree

Job description

Customer Success & Growth Operations Coordinator - Immediate Joiners Only

Job Description

Key Responsibilities

• Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.
• Manage calls, emails, and queries efficiently, maintaining a well-organized and presentable reception area.
• Welcome new members, guide them through orientation, and introduce them to Daftarkhwan's services and culture.
• Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams and members.
• Assist in coordinating community events and activities that enhance engagement and promote networking opportunities.
• Monitor the cleanliness, functionality, and overall appearance of the workspace, coordinating with the relevant teams to address any issues.

About you

If the below sounds like you, we'd love to hear from you!

• Intermediate or bachelor's degree in any field.
• Fresh graduate or up to 1 year of experience in customer-facing roles such as front desk operations, hospitality, or community management.
• Exceptional communication and interpersonal skills.
• Proactive problem-solver with the ability to handle situations effectively.
• Strong organizational skills and the ability to multitask efficiently.
• Enthusiastic about fostering a welcoming and collaborative environment.
• A team player with a positive attitude and strong relationship-building abilities.