Community Executive

Brickstech; Lahore; On-site; PKR 558,000 - 893,000; Full time

Job summary

Daftarkhwan in DHA, Lahore, is hiring a Community Executive for a full-time, on-site position. You will be the face of Daftarkhwan, manage site operations, and ensure an exceptional experience for our members.

The ideal candidate has a Bachelor's in Business Administration or related field, at least 1 year in customer service or hospitality, and strong communication and relationship-building skills to foster a vibrant community.

Qualifications

• Bachelor's degree in Business Administration or related field.
• At least 1 year of experience in customer service, preferably hospitality.
• Exceptional communication and interpersonal skills.
• Proactive problem-solver who can multitask and stay calm under pressure.

Responsibilities

• Act as the main point of contact for all Daftarkhwan members, addressing needs and resolving issues.
• Oversee day-to-day site operations, including facility management and member services.
• Plan and execute community events to boost engagement and cohesion.
• Build and maintain strong relationships with members to support their success.
• Welcome and onboard new members, introducing them to space, services and culture.
• Collaborate with the team to drive community initiatives and operational excellence.
• Collect feedback to continuously improve services and the community experience.

Skills

Communication

Customer service

Interpersonal skills

Problem solving

Organizational skills

Team collaboration

Education

Bachelor's degree in Business Administration

Job description

Daftarkhwan is one of the pioneers of coworking spaces in Pakistan. Operating in 3 cities within Pakistan, Daftarkhwan is a meeting point for entrepreneurs, startups, and enterprising companies, delivering high-end agile workplaces, suited for the evolving needs of the modern day. Providing our members with exclusive vibrant spaces, making their work seamless, while simultaneously building a cohesive community through our vast but easily accessible network.

About the role:

Daftarkhwan is seeking a dynamic and dedicated Community Executive to join our tribe. This is a full-time, on-site job in DHA, Lahore. The ideal candidate will be the face of Daftarkhwan, responsible for managing all site operations and ensuring an exceptional experience for our community members. As the primary point of contact, you will be the driving force behind fostering a vibrant, collaborative environment that reflects the values of Daftarkhwan. This role requires a high level of interpersonal skills, a proactive mindset, and a passion for building and maintaining relationships within our community.

Key Responsibilities:

• Act as the main point of contact for all Daftarkhwan members, addressing their needs, resolving issues, and ensuring a seamless experience.
• Oversee the site's day-to-day operations, ensuring everything runs smoothly, from facility management to member services.
• Planned and executed community events that enhanced member engagement and built a cohesive community.
• Build and maintain strong relationships with community members, understanding their needs and helping them thrive within the Daftarkhwan ecosystem.
• Welcome and onboard new members, introducing them to the space, services, and community culture.
• Work closely with the Daftarkhwan team to implement initiatives that drive community engagement and operational excellence.
• Collect and utilize member feedback to constantly enhance services and the community experience.

About you:

• A bachelor's degree in Business Administration, Business Management, or a related field
• You have at least 1 year of experience, preferably in customer service, preferably in a hospitality environment.
• Exceptional communication and interpersonal skills with the ability to build relationships easily.
• A proactive problem-solver who can think on their feet and handle situations calmly and effectively.
• Strong organizational skills with the ability to multitask and manage various aspects of site operations.
• Ability to collaborate effectively with team members and contribute to a positive work environment.

Life at Daftarkhwan:

Being a Daftarkhwan team member isn’t your average run-of-the-mill. Here you’ll brush shoulders with those who dare to dream and do. A community of leaders, idealists, rockstars, and magicians from a variety of career paths, ensuring a network of diverse individuals who continue learning from and empowering others. At Daftarkhwan we’re focused on building an army of leaders. We like to challenge ideas and explore innovative ways of getting things done. Encouraging an open-minded attitude and collaborative work ethic. As an employer, we offer equal opportunity and encourage a democratic and open environment that supports close bonds between our teams and members alike, welcoming individuals from all ethnicities, genders, religions, and orientations in a zero-judgment zone.