Front Desk & Guest Experience Specialist

ACE MONEY TRANSFER LIMITED; Pakistan; On-site; PKR 446,000 - 781,000; Full time

Job summary

ACE Properties is seeking a friendly Front Desk Officer to be the first contact for visitors and callers at Dream City, Kharian. You will welcome guests, direct them, manage the IP telephony system and handle basic administrative tasks to keep the reception running smoothly.

Reporting to Admin Head, you will coordinate with HR, Sales and Admin, maintain visitor logs, issue badges and support meetings and couriers. A mix of communication skills, organisation and discretion are essential.

Qualifications

• Bachelor's or intermediate qualification in any discipline.
• 1–2 years of receptionist/front desk or customer-facing admin experience.
• IP telephony, switchboard or PABX experience is a plus.

Responsibilities

• Greet visitors professionally and direct them to the right person.
• Answer calls, provide information and route to departments.
• Maintain visitor logs and issue badges to guests.
• Manage IP telephony and telecommunication coordination.
• Provide general administrative and clerical support.

Skills

Communication

Multitasking

Customer service

Professional presence

Confidentiality

Coordination

Eagerness to learn

Education

Bachelor's degree or Intermediate

Tools

IP Telephony

MS Office

Job description

ACE Properties is seeking a friendly Front Desk Officer to be the first contact for visitors and callers at Dream City, Kharian. You will welcome guests, direct them, manage the IP telephony system and handle basic administrative tasks to keep the reception running smoothly.

Reporting to Admin Head, you will coordinate with HR, Sales and Admin, maintain visitor logs, issue badges and support meetings and couriers. A mix of communication skills, organisation and discretion are essential.