Guest Experience & Front Desk Specialist

ACE Money Transfer Limited; Kharian; On-site; PKR 391,000 - 580,000; Full time

Job summary

ACE Properties is seeking a friendly Front Desk Officer to be the first point of contact for visitors and callers at Dream City, Kharian. You will manage the IP telephony system, greet guests, log visitors, and route inquiries to the appropriate department.

You will provide clerical support across admin tasks, maintain records, and assist with CCTV reviews while upholding confidentiality and a professional presence with stakeholders.

Qualifications

• Bachelor's degree or Intermediate in any discipline.
• 1–2 years as Receptionist/Front Desk or similar role; fresh graduates with good communication welcomed.
• Experience with IP telephony or PABX a plus.
• Proficiency in MS Office (Word, Excel, Outlook) and data entry.

Responsibilities

• Greet visitors and direct them to the right person or area.
• Handle IP telephony and manage call routing and information.
• Maintain visitor logs and issue badges; ensure accurate records.
• Provide admin support and coordinate with departments.
• Assist with CCTV reviews and data custody duties.

Skills

Bachelor's degree

1–2 years experience

MS Office

IP telephony knowledge

Logs management

Customer service

Multitasking

Proactive listening

Education

Bachelor's degree

Intermediate

Tools

MS Office

IP telephony/switchboard

Job description

ACE Properties is seeking a friendly Front Desk Officer to be the first point of contact for visitors and callers at Dream City, Kharian. You will manage the IP telephony system, greet guests, log visitors, and route inquiries to the appropriate department.

You will provide clerical support across admin tasks, maintain records, and assist with CCTV reviews while upholding confidentiality and a professional presence with stakeholders.