Freight Logistics: Customer Support & Sales Executive

Recruit AI; Karachi Division; On-site; PKR 900,000 - 2,100,000; Full time

Job summary

Trans Total Logistics in Karachi is seeking a proactive Customer Support & Sales Executive to manage inquiries related to freight forwarding and logistics services. The role focuses on coordinating shipments, preparing quotations, and supporting business development with internal teams and external partners.

The ideal candidate will have 3+ years of relevant experience, a relevant Bachelor's degree, and strong MS Office/email skills to maintain records and drive sales opportunities while

Qualifications

• At least three years of relevant experience.
• Bachelor's degree in Business Administration, Marketing, or Supply Chain Management.
• Ability to handle multiple inquiries, manage sales pipelines, and maintain records.

Responsibilities

• Respond promptly to customer inquiries related to freight forwarding, shipping, and logistics services.
• Coordinate with customers regularly to provide shipment updates and follow-ups.
• Assist in preparing detailed quotations, rate proposals, and service offers.
• Liaise with shipping lines, airlines, transporters, and overseas agents to obtain shipment information.
• Support sales and marketing initiatives by generating leads via cold calls, emails, and online platforms.
• Build and maintain relationships with current and potential customers to drive growth.
• Maintain accurate customer records, sales data, and follow-up details.

Skills

Customer Support

Sales

MS Office

Communication

Lead generation

Coordination

Education

Bachelor's degree in Business Administration, Marketing, or Supply Chain Management

Tools

MS Office

Job description

Trans Total Logistics in Karachi is seeking a proactive Customer Support & Sales Executive to manage inquiries related to freight forwarding and logistics services. The role focuses on coordinating shipments, preparing quotations, and supporting business development with internal teams and external partners.

The ideal candidate will have 3+ years of relevant experience, a relevant Bachelor's degree, and strong MS Office/email skills to maintain records and drive sales opportunities while