Executive Retail Sales - Home

Interwood Mobel; Karachi Division; Presencial; PKR 391 000 - 725 000; Tempo integral

Resumo da oferta

Interwood Mobel is seeking a proactive Retail Sales Executive to engage walk-in and repeat customers, understand their requirements, and recommend suitable home furniture solutions. You will prepare quotations, negotiate within approved discounts, and convert inquiries into confirmed orders.

You will coordinate with SCM, Warehouse, Production, and After-Sales to ensure timely order processing, delivery, installation, and resolution of any issues, while maintaining showroom standards and accurate

Qualificações

• Bachelor's degree in Business Administration, Marketing, or a relevant discipline.
• 1–3 years of experience in retail sales, preferably in furniture or home furnishings.
• Working knowledge of SAP, HubSpot/CRM, and inventory management systems.
• Good understanding of sales processes, quotations, order booking, and customer follow-ups.
• Strong communication, negotiation, and customer-handling skills.
• Ability to understand customer requirements and recommend appropriate products.
• Good coordination, follow-up, and administrative skills.
• Customer-oriented, proactive, and target-driven approach.

Responsabilidades

• Attend walk-in and repeat customers, understand their requirements, and recommend suitable home furniture products and solutions.
• Prepare and process quotations, negotiate pricing within approved discount limits, and convert inquiries into confirmed orders.
• Follow up on customer inquiries, quotations, and pending decisions to maximize sales opportunities.
• Maintain accurate customer information, sales activities, and follow-up records in HubSpot/CRM.
• Coordinate with internal departments (SCM, Warehouse, Production, After-Sales) to ensure timely order processing and delivery.
• Follow up with customers regarding payments (advances and balances).
• Monitor showroom stock and ensure displays, pricing, and merchandising standards are maintained.
• Undertake business development activities to generate new sales opportunities.
• Maintain compliance with policies, SOPs, showroom standards, and attendance.
• Participate in product and sales training to enhance knowledge and customer handling.

Conhecimentos

Sales processes

Communication

Negotiation

Customer handling

Follow-up

Coordination

Formação académica

Bachelor's degree in Business Administration, Marketing, or a relevant discipline

Ferramentas

SAP

HubSpot/CRM

Inventory management systems

Descrição da oferta de emprego

Key Responsibilities

• Attend walk-in and repeat customers, understand their requirements, and recommend suitable home furniture products and solutions.
• Prepare and process quotations, negotiate pricing within approved discount limits, and convert inquiries into confirmed orders.
• Follow up on customer inquiries, quotations, and pending decisions to maximize sales opportunities.
• Maintain accurate customer information, sales activities, and follow-up records in HubSpot/CRM.
• Coordinate with internal departments, including SCM, Warehouse, Production, and After-Sales, to ensure timely order processing, delivery, installation, and complaint resolution.
• Follow up with customers regarding advance and outstanding balance payments.
• Monitor showroom stock availability and ensure product displays, pricing tags, and merchandising standards are maintained.
• Undertake business development activities, including client outreach and visits, to generate new sales opportunities.
• Maintain compliance with company policies, SOPs, showroom standards, and attendance requirements.
• Participate in assigned product and sales training programs to enhance product knowledge and customer-handling skills.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a relevant discipline.
• 1–3 years of experience in retail sales, preferably in furniture or home furnishings.
• Working knowledge of SAP, HubSpot/CRM, and inventory management systems.
• Good understanding of sales processes, quotations, order booking, and customer follow-ups.
• Strong communication, negotiation, and customer-handling skills.
• Ability to understand customer requirements and recommend appropriate products.
• Good coordination, follow-up, and administrative skills.
• Customer-oriented, proactive, and target-driven approach.