Executive Customer Services

OFS Cargo Services LLC; Karachi Division; On-site; PKR 300,000 - 500,000; Full time

Job summary

OFS Cargo Services LLC in Karachi seeks a proactive professional to contact customers and manage export/import documents along with all freight forwarding activities. The role emphasizes strong communication and meticulous handling of shipping paperwork.

The ideal candidate holds a graduate or master’s degree, has at least basic knowledge of cargo services, and demonstrates reliability, honesty, and a customer‑oriented mindset in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills to deal professionally with customers worldwide.
• Graduate or Master’s degree from a recognized institution.
• Knowledge of Cargo Services / Freight Forwarding is preferred.
• At least 1 year of relevant experience in cargo or freight forwarding industry will be an advantage.
• Hardworking, honest, responsible, and customer-oriented.
• Ability to work effectively in a professional and fast-paced environment.

Responsibilities

• Contacting Customers and manage export / Import Documents and all freight forwarding work.

Skills

Communication skills

Interpersonal skills

Customer service

Education

Graduate or Master's degree

Job description

Job Description

Contacting Customers and manage export / Import Documents. and all freight forwarding work

Requirements

• Excellent communication and interpersonal skills with the ability to deal professionally with customers worldwide.
• Graduate or Master’s degree from a recognized institution.
• Knowledge of Cargo Services / Freight Forwarding is preferred.
• At least 1 year of relevant experience in the cargo or freight forwarding industry will be an advantage.
• Hardworking, honest, responsible, and customer-oriented.
• Ability to work effectively in a professional and fast-paced environment.