Evening IT Support & Systems Admin (AD, VOIP, Office 365)

Translation Empire PK; Saddar; On-site; PKR 360,000 - 720,000; Full time

Job summary

Translation Empire PK is seeking an IT Support Specialist to manage technical issues, setup and maintain workstations, and assist with VOIP systems. The role requires hands-on troubleshooting, rapid learning of new tools, and strong communication capabilities.

You will support Active Directory, DNS, and Office 365, while ensuring secure and reliable network connectivity. The position is based in DHA 1, Sector F Rawalpindi, with shift hours 1:00pm–9:00pm or 2:00pm–10:00pm.

Qualifications

• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to remain calm and professional under pressure.
• Ability to work independently and as part of a team.
• Comfortable with technology and ability to quickly learn new systems.
• Positive attitude and commitment to providing excellent IT-related Support.
• CCNA, MCSA, and CompTIA ++ training certifications are preferred.

Responsibilities

• Provide technical support to employees, troubleshooting hardware and software issues.
• Assist in setup, configuration, and maintenance of computers, printers, CCTV, NVR, and other IT equipment.
• Install, update, and configure software applications and operating systems on employee devices.
• Support VOIP devices and servers, including softphones and PBX.
• Knowledge of Active Directory, DHCP, DNS, MS Teams Administration, and Office 365 Administration.
• Troubleshoot network connections, including Wi-Fi, VPN, Firewall, and LAN setups.

Skills

Communication skills

Troubleshooting

Calm under pressure

Team player

Tech-savvy

Certifications preferred

Education

Certifications: CCNA, MCSA, CompTIA

Job description

Translation Empire PK is seeking an IT Support Specialist to manage technical issues, setup and maintain workstations, and assist with VOIP systems. The role requires hands-on troubleshooting, rapid learning of new tools, and strong communication capabilities.

You will support Active Directory, DNS, and Office 365, while ensuring secure and reliable network connectivity. The position is based in DHA 1, Sector F Rawalpindi, with shift hours 1:00pm–9:00pm or 2:00pm–10:00pm.