Customer Relation Officer

Seekho Pakistan by Apex; Lahore; On-site; PKR 334,800 - 502,200; Part time

Job summary

Seekho Pakistan by Apex in Lahore seeks a Customer Relation Officer to support prospective and current students onsite. You will answer questions about courses, admissions, fees, and schedules, and keep accurate records of interactions to assist enrollment.

Base on campus operations, you will coordinate with admissions and administrative staff to ensure smooth onboarding and timely guidance, with a focus on clear communication and professional service.

Qualifications

• Graduation (Bachelor's degree) or equivalent.
• At least 2 years of relevant experience in customer relations or admissions.
• Excellent communication skills (telephone and face-to-face).
• Ability to handle student calls and provide accurate guidance on courses and admissions.
• Professional, organized, and able to maintain records.

Responsibilities

• Provide telephone and in-person support to prospective and current students.
• Handle inquiries about courses and admission procedures.
• Explain course plans, fees, schedules, and admission requirements.
• Maintain accurate records of student interactions and follow up.
• Coordinate with admissions and admin staff to ensure smooth enrollment.
• Work onsite at Harbanspura, Lahore campus during morning shift.

Skills

Communication skills

Phone and in-person support

Record keeping

Education

Bachelor's degree

Job description

Job Description

Customer Relation Officer

• Provide telephone and in-person support to prospective and current students.
• Handle and manage student inquiries about courses and admission procedures.
• Explain course plans, fees, schedules, and admission requirements clearly and professionally.
• Maintain accurate records of student interactions and follow up as needed.
• Coordinate with admissions and administrative staff to ensure smooth enrollment processes.
• Work onsite at the Harbanspura, Lahore campus during morning shift.

Job Specification

Must-have

• Graduation (Bachelor's degree) or equivalent.
• At least 2 years of relevant experience in customer relations or admissions.
• Excellent communication skills (telephone and face‑to‑face).
• Ability to handle student calls and provide accurate guidance on courses and admissions.
• Professional, organized, and able to maintain records.

Other

• candidates preferred (employer preference for campus role).
• On‑site availability in Lahore (Harbanspura).