Daraz PK-Key Account Manager-Revenue and Monetization

Alibaba Group; Karachi Division; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Alibaba Group in Karachi is seeking an experienced Account Manager to oversee client relationships and drive business growth. You will coordinate with backend operations, manage end-to-end account activities, and prepare performance presentations for clients.

The role requires strong communication, data handling, and negotiation skills, with 5+ years in the field and a Bachelor’s degree. You will engage with internal and external stakeholders, organize client visits, and contribute to MOUs where

Qualifications

• Must have hands-on experience with client handling and business growth.
• Strong communication, stakeholder management and data handling skills.

Responsibilities

• Manage accounts by resolving queries; serve as point of contact for accounts.
• Coordinate with backend operations for pickups/deliveries and reattempts; ensure smooth flow.
• Monitor and manage performance of business and clients.
• Prepare presentations and performance decks for client visits on a daily/weekly/monthly cadence.
• Arrange client visits and MOUs where possible.

Job description

Skills required:

• Client / supplier facing and negotiating experience.
• Understanding of courier operations.
• Internal and external stakeholders management with performance and proposals presentations.
• Hands on experience with data analytics and performance management.
• End to end account and client management experience.

Job details:

• Manage accounts by resolving any queries they have - serve as a point of contact for account(s).
• Coordinate with backend operations teams aligning pickups, deliveries, and re-atteppmts, etc. for a smooth operational flow.
• Monitor and manage performance of business and clients.
• Prepare presentations decks and performance for clients visit daily, weekly, monthly.
• Arrange client visits and MOUs events wherever possible.

Position Requirement

• Bachelor
• Communication, stakeholders management and data handling
• 5+ years of industry experience
• Client handling and business growth