Daraz PK-Mass Seller-KAM

Alibaba Group; Lahore; Sur place; PKR 1 674 000 - 2 567 000; Plein temps

Résumé du poste

Alibaba Group in Lahore is seeking an Account Manager to manage a portfolio of mass sellers on Daraz. You will drive onboarding, optimize performance, and nurture long-term partnerships to boost sales and seller satisfaction.

Responsibilities include guiding sellers on listings, pricing, promotions, inventory, and ads; monitoring KPIs and implementing action plans; collaborating with marketing, logistics, and category teams to secure promotions and resolve issues, while identifying trends to

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Economics, or related field.
• 1+ years in account management, e-commerce operations, sales, or business development.
• Strong understanding of e-commerce fundamentals; Daraz or similar platforms is a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Proactive, data-driven mindset with proficiency in Excel/dashboards.
• Adaptable and able to thrive in a fast-paced team.

Responsabilités

• Manage and grow a portfolio of mass sellers on Daraz, focusing on onboarding and long-term partnerships.
• Serve as primary contact for assigned sellers, guiding on listings, pricing, promotions, inventory, and ads.
• Monitor KPIs (fulfillment, cancellations, GMV) and implement actions to improve performance and compliance.
• Collaborate with marketing, logistics, and category teams to secure promotions and resolve issues.
• Identify market trends and seller pain points to provide insights for platform improvements.

Connaissances

Account management

E-commerce

Data analysis

Communication

Negotiation

Stakeholder management

Formation

Bachelor's degree in Business Administration, Marketing, Economics, or related field

Outils

Excel

Dashboards/Analytics

Description du poste

• 1. Manage and grow a portfolio of mass sellers on Daraz, focusing on seller onboarding, performance optimization, and long-term partnership development.
• 2. Act as the primary point of contact for assigned sellers, providing strategic guidance on product listing, pricing, promotions, inventory management and Products ads to drive sales and customer satisfaction.
• 3. Monitor seller KPIs (e.g., order fulfillment rate, cancellation rate, GMV growth) and implement targeted action plans to improve performance and compliance with platform policies.
• 4. Collaborate cross-functionally with marketing, logistics, and category teams to secure promotional support, resolve operational issues, and enhance seller experience on Daraz.
• 5. Identify market trends, competitive dynamics, and seller pain points to provide actionable feedback to internal stakeholders for platform and policy improvements

Position Requirement

• 1. Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• 2. Minimum of 1+ years of experience in account management, e-commerce operations, sales, or business development, preferably within marketplace environments.
• 3. Strong understanding of e-commerce fundamentals, including online retail dynamics, digital marketing, and supply chain basics; prior experience with Daraz or similar platforms is a strong plus.
• 4. Excellent communication, negotiation, and interpersonal skills with the ability to build trust and influence stakeholders across diverse backgrounds.
• 5. Proactive, data-driven mindset with proficiency in using Excel or dashboards to analyze seller performance and make informed decisions.
• 6. High adaptability and ability to thrive in a fast-paced, evolving team environment.